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Raffles Hotel Le Royal, Phnom Penh, Cambodia

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REF103627X

Duty Engineer (Fixed-Term)

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Key Responsibilities

1. AV Systems Management

  • Oversee the operation and maintenance of all AV equipment including sound systems, microphones, projectors, LED screens, lighting controls, and video conferencing systems.
  • Ensure all AV setups are tested, functional, and aligned with event requirements prior to guest use.
  • Troubleshoot and resolve AV technical issues promptly during events and operations.
  • Coordinate AV setup and dismantling for meetings, banquets, and special functions.

2. Event & Operations Support

  • Liaise with Events, Banqueting, and Front Office teams to understand AV requirements.
  • Provide on-site technical support during events to ensure smooth execution.
  • Ensure compliance with event specifications and guest expectations.

3. Preventive Maintenance

  • Implement and monitor preventive maintenance schedules for AV equipment.
  • Maintain inventory and records of all AV assets and spare parts.
  • Recommend upgrades or replacements to maintain high-quality standards.

4. General Engineering Duties

  • Perform duty engineer responsibilities including responding to guest room issues, equipment breakdowns, and emergencies.
  • Support mechanical, electrical, and plumbing (MEP) systems when required.
  • Conduct regular inspections of plant rooms and public areas.

5. Safety & Compliance

  • Ensure all AV and engineering operations comply with safety regulations and hotel standards.
  • Follow proper handling procedures for electrical and technical equipment.
  • Participate in emergency response procedures when required.

6. Team Collaboration & Training

  • Train colleagues on basic AV equipment usage where necessary.
  • Support the Engineering team with technical expertise related to AV systems.
  • Assist in developing SOPs for AV operations and event support.

Qualifications

  • Diploma or Degree in Electrical Engineering, Electronics, or related field.
  • Minimum 3–5 years of experience in hotel engineering or AV operations, preferably in a luxury hotel environment.
  • Strong knowledge of AV systems, sound engineering, and troubleshooting.
  • Familiarity with event setups, conferencing systems, and digital presentation tools.
  • Basic knowledge of building systems (electrical, HVAC, etc.) is an advantage.

Additional Information

  • We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
  • Our commitment to Diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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