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FAIRMONT FAIRMONT COSTA CANUVA, Playa del Carmen, Mexico

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REF71703L

Domestic Group Sales Manager

Region

Americas


Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont the Palm in Dubai. Famous for its engaging service, awe-inspiring
public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.


Job Description

Key Responsibilities Include:

  • Develop and execute national MICE & Groups sales strategies to drive revenue across the domestic market
  • Grow and manage key client accounts, focusing on corporate, government, PCO, and association segments
  • Lead proactive business development through outbound sales, lead generation, and high-impact proposals
  • Collaborate with hotel and revenue teams to optimize occupancy, ADR, and revenue
  • Represent Fairmont Mayakoba at trade shows and industry events to elevate brand presence and convert leads
  • Maintain accurate CRM records and provide timely reporting on sales performance
  • Conduct client reviews and site visits to build strong relationships and ensure exceptional service delivery

Qualifications

Your experience and abilities include:

  • Bachelor's degree in Hospitality, Business, Marketing, or related field with 3-5 years of experience in group sales, preferably in hotel or event management industry.
  • Proven success in achieving group sales targets, with excellent negotiation, communication, and relationship-building skills.
  • Proficiency in CRM systems and Microsoft Office, with strong analytical skills to interpret sales metrics and market dynamics.
  • Self-motivated team player with a proactive approach and willingness to travel for client meetings and events.

Additional Information

Analytical skills to forecast and identify trends and challenges.

  • VISA REQUIREMENTS: Must already be legally entitled to work in Mexico to be considered for the position.  

Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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