Director, People and Culture

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.  

Reporting to the General Manager, the Director of People and Culture will spearhead the development and execution of strategic human resources initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. 

• Exemplify and lead the Company Service and Brand Culture initiatives 
• Act as the Strategic Business Partner and functional Subject Matter Expert to Senior Hotel Leadership 
• Align and execute People & Culture activities to Employee Value Proposition and Strategic plan 
• Oversee talent & culture initiatives, acting as a liaison between corporate office and hotel 
• Collaborate with corporate People & Culture function on key programs/initiatives 
• Lead and oversee the day-to-day operation of the People & Culture Department 
• Lead labor relations initiatives 
• Promote positive employee relations, overall employee experience, and drive employee engagement through an environment that encourages open communication, trust, mutual respect, and fun 

• 4+ years’ experience as a Director, People & Culture / Human Resources (in both union and non-union settings) 
• Passionate about promoting company values and creating programming that supports a positive workplace culture 
• Collaborative team player, with excellent influencing skills with the ability to build relationships easily amongst various stakeholder groups 
• Solid understanding of Puerto Rico employment laws
• University/College degree in a related discipline, or combination of education and experience  
• Proven success in leading strategic initiatives that positively impact hotel KPIs 
• Must be fluent in Spanish

BE PART OF OUR FUTURE

As part of Accor’s global family, you’ll have the scale of an international brand with the autonomy to make a lasting local impact. We’re building a culture that celebrates innovation, supports growth, and values every voice. 

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. 
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. 
• Opportunity to develop your talent and grow within your property and across the world! 
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH 

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. 

We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.