Director of People & Culture

The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.

We are looking for an experienced Director of People & Culture to join the The Hoxton Downtown LA.  The ideal candidate is an experienced human resource professional in all aspects, is a trusted leader, can lead change, works quickly and is a natural collaborator.

What you’ll do…

• Lead short- and long-term strategy planning and execution management of the People & Culture function for the hotel.
• Recommend the department’s budget and manage expenses within approved budget constraints. 
• Major areas of responsibility/ management include, but are not limited to: recruitment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. 
• Work closely with General Manager in implementing, achieving and maintaining the property goals and objectives.
• You’ll be the culture champion for the The Hoxton brand, promoting a fair, safe and equitable environment, and championing empowerment, innovation, development, and communication.
• You’ll ensure that the hotels operate within the employment law framework in your operating state and locality. 
• You’ll act as an advisor to all managers on all aspects of employment and support team relations and performance management.
• You’ll develop, implement, and manage the nuts and bolts of the department, our policies, processes, and procedures.
• You'll get involved and lead projects. We want to hear your ideas and get your input.
• You'll create awareness for The Hoxton, Downtown LA and Ennismore through strategic activities to attract talent to hotels across our brands.
• You’ll lead our efforts in embedding The Hoxton and Ennismore values into the team.
• You’ll lead and manage the People & Culture team.

What we’re looking for…

• You have at least 4 years experience as a director in a human resource capacity; preferably in an upscale or lifestyle brand hotel
• Ability to prioritize and adapt to the changing needs of the operation.
• Ability to take ownership of issues, solve problems and make effective decisions.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night 
• You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish.
• You have the ability to lift, pull and push a moderate weight. 
• You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
• You execute. You get things done. You are scarily organized. An eagle-eye for detail, you can spot a slip in standards from a mile away. 
• You know how to hold people accountable – but make people feel good at the same time.
• You love people and want to scout, hire and train the best team out there.
• You can keep a secret. You exercise discretion when handling team issues.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• A reputation for honesty and integrity.
• You’re looking for a place where you can be you; no clones in suits here 
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once 
• If we got stuck in an elevator together, we’d have a good time and share a few laughs.

What’s in it for you…

• Become part of a team that’s very passionate about creating great hospitality experiences. 
• A competitive package and plenty of opportunity for development.
• Ample paid time off and holidays plus a comprehensive insurance benefits package. 
• Food on us during your shift. 
• Enjoy a free night at The Hoxton when you first start with us. 
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.  
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. 
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! 
• The chance to challenge the norm and work in an environment that is both creative and rewarding. 
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. 
• Excellent discounts across The Hoxton and the global Ennismore family.

The Hoxton is part of the Lifestyle Collective of Ennismore.  Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart.  Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.