Director of Food & Beverage

Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms,  Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 

Director of Food & Beverage

Every memorable Fairmont Palliser dining experience begins with an elevated, luxurious experience that incorporates exceptional service with outstanding food and beverage creations. Everything has its place. It is through the vision of the Director, Food & Beverage, excellent communication skills and hands-on work with their team, that patrons and guests receive an outstanding experience from start to finish.

You are the ultimate creative spirit in the division! You are constantly bringing ideas, new food and cocktail trends to the team. You are an expert in Calgary’s and other metropolitan’s restaurant and bar scene and an upscale wine connoisseur. You are living your passion for food & beverage industry every day and you will never lower your standards to only settle for mediocracy.
Reporting to the Director of Operations you will be responsible for ensuring the food & beverage, guest service, quality and consistency is maintained to exceed all other properties within the city. Through your leadership and by engaging your team, Fairmont Palliser’s food & beverage experience will set the ultimate luxury standard and create memorable experience in a building which is the social centerpiece of the city of Calgary.

Responsibilities and essential job functions include the following but are not limited to:

Leadership and Strategic planning

• Lead and coordinate Events, Culinary, Stewarding, and Outlets teams, fostering a culture of high integrity, empathy, trust, and respect.
• Leading by example with high integrity, empathy on the basis of trust and respect
• Ensure strict adherence to Fairmont Brand Standards across all Food and Beverage Division areas.
• Increases level of guest satisfaction by delivering an improved product through colleague development and job engineering;
• Act as a key member of the Leadership and Crisis Management teams, providing strategic guidance and support as needed.

Financial Oversight:

• Assist in the preparation, presentation, and achievement of the hotel's Business Plan, including the Operating Budget, Marketing and Sales Plan, and Capital Budget.
• Develop and deliver monthly financial outlooks for the Food and Beverage Division. Analyze trends and develop strategies to maximize profitability.
• Ensures the development and accuracy and delivery of monthly financial outlooks for the Food and Beverage Division.

Market Analysis & Community Engagement:

• Conduct in-depth analysis of Food and Beverage business trends, local and regional competitive set, and benchmarking in service quality, food offerings, pricing, and profitability.
• Collaborate directly with food producers, suppliers, and procurement to ensure the highest quality of products for the hotel.
• Develop partnerships and community initiatives within the marketplace to enhance the hotel's offerings and storylines.

Creating and updating menus that appeal to target markets, considering seasonal availability, dietary trends, and cost-effective ingredients. Ensuring menus are innovative, appealing, and profitable.

• University Degree or College diploma in Hotel or F&B Management and/or culinary institute is preferred;
• Valid Food Safety/Food Handler’s Certification and Smart Serve Certification;
• Valid Pro serve certification and must maintain certification;
• Minimum of 6 years of progressive leadership within hotel Food & Beverage operations;
• Experience managing progressive beverage program in multi-outlet operation, focusing on trends.
• Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.
• Proven ability in menu concept and design, effective marketing, and on-line reputation management.
• Excellent business skills, including pricing, revenue management and cost controls;
• Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.
• Management experience in a unionized environment as asset.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Program

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

#LI-PAL