- Integral
- Permanente
- FAIRMONT
- Vendas e Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Chateau Lake Louise, Lake Louise, Canada
__jobinformationwidget.freetext.ExternalReference__
REF65189E
Director, Conference Services and Catering
Region
Luxury & Lifestyle
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Director, Conference Services and Catering will ensure an engaged team, efficient operations – and offerings that exceed the expectations of every client.
Summary of Responsibilities:
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Direct and manage all activity related to the Catering office, ensuring all service standards are followed
- Responsible for all catering, from booking to execution and conference services from the time a contract becomes definite to execution
- Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
- Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
- Conduct site inspections as required
- Develop annual business plans for the department in conjunction with the Director of Sales & Marketing
- Ensure that function bookings, group resumes, event contracts and banquet event orders are prepared and distributed accurately and efficiently
- Ensure meeting and function rooms are properly maintained at all times liaising with food and beverage outlets regarding reservations and flow of clients
- Work closely with the Director of Food & Beverage to prepare monthly forecasts
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Drives function space optimization/maximization to ensure the best utilization of space for guest experience and financial performance
- Lead a team of Conference Service Managers
- Onboard new team members
- Lead training and recruitment efforts
- Follow all safety policies
- Other duties as assigned
- Previous leadership experience within a similar role required
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Proactive, detail oriented, and able to work collaboratively across teams to drive results and deliver memorable experiences
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com
Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
, İzmir, Turkey
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Izmir
Áreas
Vendas e Marketing
Descrição
To ensure the sales target with customersResponsible of sales of the meetings with accommodation, meetings with accommodation and social functionsConducts sales calls to prospect clients in various ma
Referência
62ff7d5a-cc76-459d-a613-58d357af2d05
Data de validade
01/01/0001
Salário
Localização
Mercure Gold Hotel Al Mina Road Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Vendas e Marketing
Descrição
We are seeking an enthusiastic and goal-oriented Sales Manager to join our dynamic team in Dubai, United Arab Emirates. As an Sales Manager, you will play a crucial role in driving sales growth, manag
Referência
89db0e58-8359-4fbf-8519-d4b632e3109f
Data de validade
01/01/0001
Salário
Localização
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Central Jakarta
Áreas
Vendas e Marketing
Descrição
Guest Service & CommunicationRespond to reservation requests by phone, email, or online platforms in a timely and courteous manner.Offer upselling opportunities to maximize room revenue and enhance gu
Referência
6843a230-9a7d-415f-a0ff-8c27d3bcc8c2
Data de validade
01/01/0001
Salário
Localização
Novotel Jakarta Mangga Dua Square, North Jakarta, Indonesia
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
Jakarta
Áreas
Vendas e Marketing
Descrição
Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedureCoordinate all group arrangementsWork with
Referência
661b113f-7ee1-48de-af15-43a7a87819f7
Data de validade
01/01/0001
Salário
Localização
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Wailea-Makena
Áreas
Vendas e Marketing
Descrição
We are home to events that matter where you take care of the little things and the big things where Conference Services & Catering (CSC) is involved. Your organizational skills and attention to detai
Referência
38164a5f-8ab1-4c8f-b883-4111a0938a76
Data de validade
01/01/0001
Salário
Localização
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Scottsdale
Áreas
Vendas e Marketing
Descrição
Reporting to the Director of Studio F. Responsibilities and essential job functions include but are not limited to the following: Facilitate group operations for destination events, including but no
Referência
f0edda6c-2596-4286-9195-4878176502d0
Data de validade
01/01/0001
Salário
Localização
Victoria Golf Resort and Spa Managed by Accor, Quarteira, Portugal
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Portugal
Áreas
Vendas e Marketing
Descrição
MICE Sales Manager M/F/XBe the voice the ambassador of Victoria Golf Resort & SpaAs a MICE Sales Manager, you do more than promote and sell a hotel — you embody the spirit of Victoria Golf & Spa and i
Referência
6c69869e-d1ca-441f-b11b-8559cdcdfd1d
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Bengaluru
Áreas
Vendas e Marketing
Descrição
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relationships with all the current and prospective custo
Referência
dba1951f-f92e-4f14-8384-c5ac3191f1d2
Data de validade
01/01/0001
Salário
Localização
Rixos Tersane Istanbul, Istanbul, Turkey
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Vendas e Marketing
Descrição
Organizing sales call programs, visitings existing and potential clients in order to drive business, pruduce demand, collects inquiries.To obtain full knowledge of Competitors products to understand t
Referência
f8f60246-8765-4aa4-87a6-3e75ea5b14f8
Data de validade
01/01/0001
Salário
Localização
Novotel New Delhi Aerocity, New Delhi, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
New Delhi
Áreas
Vendas e Marketing
Descrição
OperationalEnsure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.Ensure the accurate positioning of the hotel in terms
Referência
925ef82c-678b-429f-adea-076df7ba7901
Data de validade
01/01/0001