- Integral
- Permanente
- M GALLERY
- Governança
__jobinformationwidget.freetext.LocationText__
Alwadi Hotel Doha - MGallery, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF39394L
Concierge Supervisor
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Reliable and engaging. As a Concierge Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Supervises and directs Concierge activities.
- Provides information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
- Recommends first and foremost the hotel’s own Food and Beverage outlets before outside restaurants, with full knowledge of the outlets (e.g. cuisine, operating times, etc.)
- Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean
- Coordinates the paging of guests in the lobby and Food & Beverage outlets
- Maintains the hotel information directory (function board) and ensures that the information is current and accurate at all times
- Prepares efficient work and vacation schedule for Concierge tam, taking into consideration project occupancy and forecasts and large group movements
- Ensures that all Concierge team are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- Handle problems associated with guests and liaise with department heads or executive management in the absence of the Chef Concierge.
- Prints the shift report and prepares guest arrival and departure.
- Follow-up from trace report
- Adheres to OH&S policies and procedures and ensures direct reports do the same
- Log security incidents and accidents in accordance with hotel requirements
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Understanding and ability to work in a multi-cultural environment
- Ability to work with constant interruptions with a high degree of professionalism
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Bengaluru
Áreas
Governança
Descrição
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Referência
362798dd-321f-4a5b-917a-f1da72abbf32
Data de validade
01/01/0001
Salário
Localização
Aparthotel Adagio London Stratford, Stratford, United Kingdom
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ADAGIO
Tipo de Contrato
Temporário
Locations
Stratford
Áreas
Governança
Descrição
*This position is temporary to cover maternity leave, to start as soon as possible Contract position until 31.10.2025 - With potential for extension based on availability.
Referência
f78b4e37-3712-41b0-b002-91cfb317d77c
Data de validade
01/01/0001
Salário
Localização
Novotel Pune Nagar Road, Pune, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Pune
Áreas
Governança
Descrição
What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome dri
Referência
40a5d311-f840-4a23-afc7-bf6088549aa9
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Amsterdam City Centre, Amsterdam, Netherlands
Experience Level
Entry Level
Jornada de Trabalho
Casual
Brands
MOVENPICK
Tipo de Contrato
Temporário
Locations
Amsterdam
Áreas
Governança
Descrição
At our large hotel and event venue in Amsterdam, the high level of service comes first. This means that you make guest after guest feel welcome, help them with their luggage and provide them with all
Referência
97efbda6-30e3-4835-897e-033fbca22636
Data de validade
01/01/0001
Salário
Localização
Novotel London Tower Bridge, London, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
-Handle any guest complaints and/or remarks made at the front desk.-Contribute to guest satisfaction at all times by providing high quality services throughout their stay.-Ensure service standards are
Referência
7d9ce886-6b63-4bd9-a5b1-a09f023e2926
Data de validade
01/01/0001
Salário
Localização
SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’Ensure all requests are dealt with accurately and they receive the
Referência
89ba028c-a91b-40f0-8818-c967a2b0a224
Data de validade
01/01/0001
Salário
Localização
Rixos Marina Abu Dhabi, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Abu Dhabi
Áreas
Governança
Descrição
Key Responsibilities:Tailoring Services:Create, repair, and alter uniforms, linens, curtains, and other fabric items as required.Conduct fittings to ensure proper measurements and alterations for staf
Referência
5f9a01d4-be23-4bb3-8036-d5c792c1f0d0
Data de validade
01/01/0001
Salário
Localização
Novotel Marsa Alam Beach Resort, El Qusseir, Egypt
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Egypt
Áreas
Governança
Descrição
To ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.To hav
Referência
fa2d7829-b27c-409b-908d-cabda2b10b57
Data de validade
01/01/0001
Salário
Localização
Novotel Goa Resort & Spa, Candolim, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Candolim
Áreas
Governança
Descrição
Bellman Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they a
Referência
b1403ca1-0d7d-4832-8d89-2f2a636b3ca8
Data de validade
01/01/0001
Salário
Localização
Novotel Goa Resort & Spa, Candolim, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Candolim
Áreas
Governança
Descrição
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Referência
b8fd0a5a-7f78-44bc-96ca-08eae3859fea
Data de validade
01/01/0001