Cluster Marketing Coordinator

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Summary:

The Cluster Marketing Coordinator supports the marketing team for both Banyan Tree Dubai and Delano Dubai. This role assists in the day-to-day coordination of marketing activities, ensuring smooth execution of campaigns, content creation, and brand initiatives across both properties. The ideal candidate is organized, proactive, and passionate about luxury hospitality, digital content, and brand storytelling.

Responsibilities 

Marketing & Administration

• Provide daily administrative and coordination support to the marketing team.

• Assist in scheduling, tracking, and executing marketing campaigns and activities.

• Support in raising purchase requests, processing invoices, and maintaining marketing records.

• Coordinate photo/video shoots, ensuring alignment with brand guidelines.

Digital & Social Media

• Assist in creating and scheduling social media posts for both properties.

• Help monitor engagement and performance metrics across social platforms.

• Coordinate with agencies or in-house creative teams for asset requests and approvals.

• Support in maintaining and updating website content and event listings.

Brand & Collateral

• Assist with the production and distribution of marketing materials, ensuring accuracy and adherence to brand standards.

• Help manage requests for promotional items, signage, and collateral from departments (Rooms, Spa, F&B, Events).

• Coordinate with suppliers, printers, and creative vendors as needed.

Events & Partnerships

• Support the marketing team in organizing and executing events, media visits, and influencer collaborations.

• Prepare event briefs, guest lists, and post-activation reports.

• Help gather images, videos, and content for PR and social media use.

Reporting & Insights

• Track marketing activities and maintain an updated campaign calendar.

• Assist in preparing basic reports and presentations (e.g., social media engagement, campaign results).

• Conduct light research on market trends, competitor activity, and guest insights.

• Bachelor’s degree in Marketing, Communications, Hospitality Management or a related field

• Ideally 1-3 years’ experience in marketing / hospitality / lifestyle brand environment

• Strong written and verbal communications skills in English; Arabic and/or additional language a plus

• Good digital literacy: social media platforms (Instagram, Facebook, TikTok, LinkedIn), basic understanding of digital marketing metrics and tools

• Experience or comfortable with content creation (copywriting, editing, coordinating visuals)

• Highly organised, detail-oriented and able to manage multiple tasks and deadlines

• Strong interpersonal skills, ability to work across functions and with external vendors

• Creative mindset with interest in luxury hospitality / lifestyle/resort brands

• Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with CMS/CRM tools, design coordination and marketing automation is a plus

• Strong organizational skills with attention to detail.

• Proficiency in Microsoft Office (PowerPoint, Excel, Word).

• Familiarity with social media platforms (Instagram, Facebook, TikTok, LinkedIn).

• Basic understanding of content creation tools (e.g., Canva, Adobe Express) is an advantage.

• Creative mindset with interest in luxury hospitality / lifestyle/resort brands

• Passion for hospitality, design, and lifestyle brands.

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success