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Novotel Mumbai International Airport, Mumbai, India

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REF88195K

Catering Sales Manager

Region

MEA SPAC


Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking a dynamic and customer-focused Catering Sales Manager to join our team in Mumbai, India. As a key member of our organization, you will be responsible for driving catering sales, managing client relationships, and ensuring the successful execution of events.

  • Develop and implement strategic sales plans to maximize catering revenue and meet organizational goals
  • Cultivate and maintain strong relationships with clients, understanding their needs and providing tailored catering solutions
  • Collaborate with the culinary team to create innovative and appealing menu offerings
  • Conduct site visits and consultations with potential clients to showcase our venues and services
  • Prepare detailed event proposals, contracts, and budgets for clients
  • Coordinate with internal departments to ensure seamless event execution and customer satisfaction
  • Manage and motivate the catering sales team, setting performance targets and providing ongoing support
  • Analyze market trends and competitor activities to identify new business opportunities
  • Oversee the planning and coordination of all aspects of catering events, from inception to completion
  • Ensure compliance with food safety regulations and organizational standards
  • Resolve any client concerns or issues promptly and professionally
  • Participate in industry events and networking opportunities to promote our catering services

Qualifications

  • Proven experience in catering sales management or a similar role in the hospitality industry
  • Strong leadership skills with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with a focus on building and maintaining client relationships
  • Demonstrated ability to meet and exceed sales targets
  • Proficiency in catering management software and MS Office suite
  • Strong organizational skills with attention to detail and the ability to manage multiple projects simultaneously
  • In-depth knowledge of catering operations, food and beverage trends, and event planning
  • Experience in budgeting, forecasting, and financial management
  • Creative problem-solving skills and the ability to think on your feet
  • Customer-centric approach with a commitment to delivering exceptional service
  • Flexibility to work evenings, weekends, and holidays as required
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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