Banquet Meeting Room Cleaning Attendant

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Set up designated function rooms to group's requirements in accordance with Hotel standards.  Maintain cleanliness and working condition of all respective equipment, guest and service areas.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Perform cleaning duties for all meeting rooms and public areas on the conference floors
• Vacuum, shampoo, and spot clean carpets
• Maintain/detail foyer spaces
• Maintain/detail inside of all banquet rooms cleanliness, including vacuum, shampoo carpets
• Assist with conference room refreshing and spot clean during the day
• Assist with day-to-day operations in Banquets set-up
• Use cleaning equipment and materials in line with safety protocols
• Receive directives and facilitate ongoing communication via radio
• Organize and maintain inventory of cleaning products
• Flexible shifts including mornings, evenings, and weekends
• Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of:
• Daily scheduled group functions, times, locations, amount of people.
• Location of all Hotel function space and names of rooms.
• All styles of meeting and Banquet room settings.
• Correct maintenance and use of equipment.
• All Departmental/Hotel policies and procedures.
• All safety guidelines.
• Correct use of cleaning chemicals for designated items/surfaces, according to OSHA regulations and hotel requirements.
• Review assignment sheets with Head Houseperson/Captain; update completed assignments.  Check with Head Houseperson/Captain throughout shift for additional assignments.
• Retrieve clean linen and skirting from Laundry and stock in storage areas.
• Stock and organize supply carts with designated materials and equipment.  Transport to assigned function area.
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, easels, blackboards and other equipment as specified by group requirements and in accordance with departmental standards.

• High school graduate or equivalent vocational training certificate.
• Previous experience in similar position in the Hospitality industry.
• Knowledge of various room set-ups and standard equipment involved.
• Knowledge of proper chemical handling and cleaning techniques.
• Fluency in a second language, preferably Spanish.
• Adhere to timelines in completion of set-ups.
• Adapt to priority changes of workflow or requirements.
• Some English required, basic understanding of banquet terminology; fluency in English, both verbal and non-verbal is preferred
• Provide legible communication.

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance
• 401K Retirement Plan
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academy designed to sharpen your skills.
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities