Assistant Venue Manager

Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.

Reporting to the outlet  Manager, responsibilities and essential job functions include but are not limited to the following:  

• Consistently offer professional, friendly and engaging service 

• Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed 

• Handle guest concerns and react quickly and professionally  

• To assist in recruiting and training all Outlet Colleagues 

• Balance operational, administrative and Colleague needs 

• Attend regularly scheduled departmental meetings 

• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions 

• Have full knowledge of all Outlet menus  

• Follow outlet policies, procedures and service standards 

• Follow all safety and sanitation policies when handling food and beverage 

• Assist with other F&B functions and tasks as required. 

• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 

• Follows all policies and procedures ascertained by the hotel. 

• Previous Food and Beverage leadership experience required 

• Previous point of sale system experience required 

• Computer literate in Microsoft Window applications required 

• Excellent communication and organizational skills  

• Strong interpersonal and problem solving abilities 

• Highly responsible & reliable 

• Ability to work well under pressure in a fast paced environment 

• Ability to work cohesively as part of a team 

• Ability to focus attention on guest needs, remaining calm and courteous at all time 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/