- Integral
- Permanente
- RAFFLES
- Vendas e Marketing
__jobinformationwidget.freetext.LocationText__
RAFFLES RAFFLES JEDDAH, Jeddah, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF67158R
Assistant Reservation Manager
Region
Luxury & Lifestyle
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
We are seeking a detail-oriented and customer-focused Assistant Reservation Manager to join our dynamic team in Jeddah, Saudi Arabia. As a key member of our hospitality organization, you will play a crucial role in ensuring smooth operations of our reservations department while delivering exceptional service to our guests.
- Assist in managing the daily operations of the reservations department, ensuring efficiency and accuracy in all processes
- Oversee and train reservations staff, promoting a culture of excellence and continuous improvement
- Collaborate closely with Sales, Revenue Management, and Marketing teams to develop and execute strategic initiatives
- Handle complex reservations and guest inquiries, providing professional and courteous service at all times
- Monitor and optimize room inventory, working with various departments to maximize occupancy and revenue
- Assist in developing and implementing reservation policies and procedures to enhance operational effectiveness
- Generate and analyze reservation reports, providing insights to support data-driven decision-making
- Ensure high levels of customer satisfaction by addressing concerns promptly and effectively
- Assist in scheduling and payroll management for the reservations team
- Participate actively in the recruitment and training of reservations staff
- Support the implementation of new technologies and systems to improve reservations processes
- Previous leadership experience in a hotel environment, preferably in reservations management
- Strong working knowledge of Opera Property Manager System (PMS)
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other departments
- Proven problem-solving skills and ability to make sound decisions in a fast-paced environment
- Proficiency in Microsoft Office suite, particularly Word and Excel
- Strong analytical and organizational skills, with the ability to manage multiple priorities simultaneously
- Bachelor's degree in Hospitality Management or related field preferred
- Knowledge of revenue management principles and practices
- Fluency in Arabic and English required; additional language skills are a plus
- Demonstrated ability to work well under pressure and adapt to changing priorities
- Commitment to maintaining a professional demeanor and delivering exceptional customer service
- Familiarity with local hospitality industry trends and regulations in Saudi Arabia
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Mercure Darwin Airport Resort, Darwin, Australia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Darwin
Áreas
Vendas e Marketing
Descrição
Develop and implement sales strategies to achieve revenue targetsLead and develop the Conference & Events Sales teamOversee event planning and execution to ensure client satisfaction
Referência
2b8085ba-0396-4dbb-ba2d-59a22c062314
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Vendas e Marketing
Descrição
Rate of Pay: $23.88/hour USDAs a coordinator you will be responsible for providing clerical and administrative support to the Managers and further ensure department goals are met by providing administ
Referência
d0530020-b50b-41a1-b3fa-0225c9740b30
Data de validade
01/01/0001
Salário
Localização
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Vendas e Marketing
Descrição
Rate of Pay: $25.00/hour USDThe Royal Service department is the communication hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service oriented response
Referência
57217579-7923-40bc-bbe9-8b1e6ad1c09d
Data de validade
01/01/0001
Salário
Localização
HOXTON THE HOXTON CHICAGO, Chicago, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
Working From_
Tipo de Contrato
Permanente
Locations
Chicago
Áreas
Vendas e Marketing
Descrição
What you’ll do…Drive and spearhead initiatives to achieve the targets set for membership growth, month on month.Consistently achieve sales goals while also demonstrating genuine hospitality by helping
Referência
7a29c0d6-1e7c-46c5-8f84-2cbab98838b0
Data de validade
01/01/0001
Salário
Localização
RAFFLES RAFFLES JEDDAH, Jeddah, Saudi Arabia
Experience Level
Director
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Vendas e Marketing
Descrição
You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you
Referência
a203ff83-cdfc-429e-ab58-9516784c9337
Data de validade
01/01/0001
Salário
Localização
Swissôtel Al Ghurair, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Vendas e Marketing
Descrição
Digital Marketing ManagerAs the Digital Marketing Manager at Swissotel Al Ghurair, you will lead the strategic development and execution of the hotel’s digital marketing and e-commerce initiatives. Th
Referência
ca2ff915-649a-4f01-99de-aa47e7895093
Data de validade
01/01/0001
Salário
Localização
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Kochi
Áreas
Vendas e Marketing
Descrição
Primary Responsibilities Marketing ManagementDevelops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the pub
Referência
d63eedc5-e163-4c18-9498-682dc256c6db
Data de validade
01/01/0001
Salário
Localização
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Vendas e Marketing
Descrição
The Commercial Analyst applies a logical, structured, and disciplined approach to analyze key financial and commercial data, transforming insights into actionable recommendations. This role requires t
Referência
ea3a23aa-46f8-4d18-be37-4d7a0b2fadb0
Data de validade
01/01/0001
Salário
Localização
Mövenpick El Gouna, Hurghada, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Hurghada
Áreas
Vendas e Marketing
Descrição
We are seeking a dynamic and experienced Reservation Manager to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality management team, you will be responsible for overseeing all re
Referência
9244b591-c69b-4d75-9353-470db1bbad45
Data de validade
01/01/0001
Salário
Localização
Mövenpick Aswan, Aswan, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Egypt
Áreas
Vendas e Marketing
Descrição
We are seeking a highly organized and customer-focused Reservation Manager to join our team. In this crucial role, you will oversee all aspects of our hotel's reservation process, ensuring seamless gu
Referência
19805fc1-c5cd-4407-a514-5e09f6a89f14
Data de validade
01/01/0001