- Integral
- Permanente
- FAIRMONT
- Governança
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FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
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REF32162U
Assistant Manager - Housekeeping
Region
Luxury & Lifestyle
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Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Prime Function:
- Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. - To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the Housekeeping operations and staff of the Housekeeping department.
- Any matter which may effect the interests of hotel should be brought to the attention of the Management.
Key Responsibilities:
Housekeeping Planning:
- Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.
People Management:
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Operational Management:
- Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities and equipments are clean and in a good condition.
- Ensure to maintain appropriate grooming standards in hygiene, uniforms, appearance, posture and conduct of the Housekeeping personnel.
- Assist in all inventories and ensure to coordinate the training programmes.
- Coordinate all repairs & refurbishments.
- Conduct follow-up to ensure that high standards of quality are maintained and that all procedures are adhered to.
- Ensure to inspect the rooms on a regular basis.
- Coordinate operations with Department coordinators, supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
- Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms.
- Ensure that all records regarding uniforms are maintained.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.
- To plan and organize the operations to effectively achieve and maintain the established standards of cleanliness in interiors, guest rooms, corridors, public areas and back of the house areas.
- Minimum 2 years of experience in a management level position in a luxury hotel.
- Experience in luxury hotel/resort environment preferred.
- Good command of English in both oral and written.
- Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
- High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests.
- Able to resolve problems and make decisions confidently.
- Uses sensitivity and discretion in supporting guests’ needs.
- Leadership skills – collaborative, enabling, and entrepreneurial.
- Career focused, wanting to grow and develop, self-motivated.
- Good knowledge in HACCP.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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