Accounts Receivable Supervisor

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

WHAT WE OFFER

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

• Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable module
• Verify the total transfer with city ledger folios
• Review the city ledger folios with supporting documents such as charge slips, LPOs, etc.
• Follow up if required for billing instructions, LPOs, supporting documents, etc.
• Prepare invoices and obtain Accounting Manager and / or the Director of Finance’s signature
• Send the original invoices with supporting documents to the customer, file a copy of the full set in the customer file and another copy in the sequential file
• Calculate commission for credit card payments received
• Issue receipts for cash and cheques received from customers and credit card payment received directly to the bank
• Handover all cash receipts to the General Cashier with receipt copy
• Prepare and give employee city ledger summary to the Paymaster on the 25th of each month.
• To understand thoroughly the objectives in managing Account Receivables
• To ensure the accuracy of all charges and credits posted to the individual accounts.
• To ensure the room rate charged to travel agents are in accordance with the contract (if applicable).
• To ensure the group billings are complete as per contract.
• To ensure all invoices are dispatched to debtors within 48 hours.
• To ensure that returned checks are recorded in the City Ledger, that unapplied credit balances are reconciled and that minimal variances in payments are cleared at the time of receipt.
• To transfer all permanent folios to city ledger at the month end.
• To initiate payment of travel agents commission on the basis of verified computer reports.
• To ensure all documents related to the section including the Sales and Office Rental contracts (if applicable), group orders and amendments etc., are properly filed for reference.
• To maintain an up-to-date systematic “Open Accounts” file for use by Accounts Receivable.
• To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Department.
• To be fully conversant with all services and facilities offered by the hotel.
• To be fully conversant with the Credit Policy & Procedures.
• To witness General Cashier’s counting monetary receipts remitted by Cashiers.
• To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.
• To carry out any other reasonable duties as assigned by the Credit Manager/Finance Manager

• Diploma or Degree in Finance and Accounting
• Minimum 3years experience in a similar role with a 4 to 5star hotel
• Computer skills & good communication skills.