Sales Manager (12-14 Month Contract)

Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

What you will be doing:

• Actively sell group business with 15+ guestrooms on peak, ensuring monthly, quarterly & yearly goals are met.
• Solicit and engage with new business/clients, while growing existing relationships and capturing re-bookings.
• Organize and conduct introductory & planning site visits in a professional manner that address the needs of the guests/groups, while showcasing the hotel’s offerings. 
• Create, maintain and manage positive and strong relationships with all guests, vendors, departments, colleagues and the global sales network.
• Conduct on-going research within given market segment /region and participate in tradeshows, conventions and promotional events.
• Consistently offer professional, friendly and engaging service, while ensuring prompt and courteous service is provided to both internal and external contacts.

Qualifications

• Previous Group Sales experience, minimum 3 years, in a similar setting and being computer literate with Microsoft Office applications is required.
• Exceptional interpersonal skills, both written and verbal is essential, with the ability to build relationships and rapport seamlessly.
• Proven ability to problem solve, interact with many stakeholders and collaborate with various areas throughout the hotel.
• Demonstrated customer service skills with the ability to focus attention on guest needs, while remaining calm and professional at all times.
• Ability to work well under pressure with strong attention to detail to ensure the highest level of accuracy.

At Sheraton Suites Calgary Eau Claire, we embrace an on-site work philosophy, inviting you to join us in our hotel. Here, it's more than just work; it's about nurturing the people-centered culture we hold dear.

What’s in it for you? 

• Meals: A healthy meal on us every shift. 

• Travel Discounts: Sweet deals at Accor and Marriott hotels worldwide. 

• Dry Cleaning: Free dry-cleaning for your work attire. 

• Skill Up: Custom learning programs to boost your talents. 

• Impact: Join our Health & Safety, Sustainability, and Recognition Committees. 

• Level Up: Potential to unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE. 

If you are passionate about hospitality, driven by excellence, and eager to contribute, we want to hear from you. Join us and help shape the future of Sheraton Suites Calgary Eau Claire. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: resumes@sheratonsuites.com

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