- Penuh Waktu
- Permanen
- FAIRMONT
- Food & Beverage
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Fairmont Royal York, Toronto, Canada
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REF76559K
Manager/Sommelier, REIGN Restaurant and Bar
Region
Luxury & Lifestyle
A Storied Past. A Brilliant Future.
For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
The Opportunity
As part of our ongoing Food & Beverage evolution transformation, we are seeking a passionate and service-driven Manager – Sommelier to elevate the beverage experience in REIGN, with light support to Clockwork and Library Bar when needed. This is a dynamic opportunity to lead with presence on the floor, drive wine and beverage sales, and inspire a culture of excellence across our teams.
What You’ll Be Doing
- Lead the wine and beverage program for REIGN, including curation of the wine list, supplier partnerships, and ongoing enhancements
- Champion a guest-first approach to service by engaging directly with diners, making expert pairings, and supporting the team in real time during service
- Train, mentor, and upskill colleagues on wine knowledge, service standards, and upselling techniques
- Collaborate with our beverage director, culinary and F&B leadership to build pairing menus, seasonal features, and activations that align with REIGN’s brand
- Monitor beverage sales performance, guest feedback, and key KPIs to identify areas of opportunity
- Support Clockwork and Library Bar with occasional wine/beverage training and list consultation
- Ensure compliance with Smart Serve, inventory management practices, and luxury service expectations
- Act as a leader on the floor, supporting daily operations and stepping into the Manager-on-Duty rotation as required
What You Bring
- Proven experience as a Sommelier or Beverage Manager in a high-volume, premium or luxury dining environment
- Strong wine knowledge and certifications (e.g., WSET Level 2 or higher, CMS, ISG)
- Passion for hospitality, guest interaction, and storytelling through food and beverage
- Confident leadership style with the ability to coach, influence, and lead by example
- Excellent communication, collaboration, and organizational skills
- A desire to stay current on beverage trends and constantly raise the bar
What’s in it for you?
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com
Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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