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Pullman Phu Quoc Beach Resort, Phu Quoc, Vietnam

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REF81048K

Food & Beverage Manager - Pullman Phu Quoc Beach Resort

Region

MEA SPAC


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in the beautiful island of Phu Quoc, Vietnam. As the Food & Beverage Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional guest experiences while maximizing profitability.

  • Lead and manage daily operations of all food and beverage outlets, maintaining high standards of quality and service
  • Develop and implement standard operating procedures to ensure consistency across all F&B operations
  • Create and manage annual F&B budgets, including revenue forecasting, expense control, and profit optimization
  • Collaborate with culinary and service teams to streamline workflows and enhance operational efficiency
  • Monitor inventory levels, negotiate with suppliers, and implement cost-saving measures without compromising quality
  • Design innovative menus and beverage programs that align with guest preferences and market trends
  • Oversee the planning and execution of special events, banquets, and promotions
  • Ensure compliance with all food safety, hygiene, and sanitation regulations
  • Analyze financial reports and guest feedback to implement strategies for continuous improvement
  • Recruit, train, and mentor a high-performing F&B team, fostering a culture of excellence and accountability
  • Maintain a strong presence in all outlets, engaging with guests and addressing feedback in real-time
  • Collaborate with other department heads to support overall hotel operations and guest satisfaction initiatives
  • Provide regular performance reports and updates to senior management

Qualifications

  • Bachelor's degree in Hospitality Management, Hotel/Restaurant Management, or a related field
  • Minimum of 3 years of progressive experience in Food & Beverage management roles
  • Proven track record in budget management, cost control, and revenue optimization
  • Up-to-date knowledge of culinary trends, beverage programs, and international service standards
  • Proficiency in F&B systems, including POS, inventory management software, and Microsoft Office suite
  • Strong leadership skills with the ability to motivate and develop a diverse team
  • Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus)
  • Experience in menu planning, innovation, and implementing successful F&B concepts
  • Knowledge of HACCP principles and food safety regulations
  • Professional certifications in food safety, wine knowledge, or hospitality management are highly desirable
  • Familiarity with Vietnamese cuisine and local food regulations is advantageous
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
  • Willingness to work flexible hours, including evenings, weekends, and holidays

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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