AV Technician

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Displays good teamwork attitudes while working in a team for  maintenance ,repairs, stup or service works, creates an atmosphere of tranquility amongst the team.

ESSENTIAL FUNCTIONS:                                Under the guidance of AV  Supervisor and within the limits of the established Rixos Hotels policies and Operational Standards Manual, his responsibilities are to provide efficient, personalized, courteous and punctual service and technical skill. To work with a team spirit and to ensure that all  AV equipment are working in good condition.

MANDATORY (ISO IMS)COMPLIANCE)  It is the responsibility of all employees to adhere to established ISO Integrated Management System  that include Quality, LQA, Environment, Health, Safety & Risk Management, Policies, procedures, manual, SOPs etc and other applicable legal requirements.

                                                                                Employee is expected and strongly encouraged to participate and contribute in the comprehensive risk management program, environmental impact assessment, prevention of pollution, energy and water saving initiatives, enhancement of quality and guest satisfaction and continual improvement plan.                     

EDUCATION AND EXPERIENCE:                  Education: Diploma / Certificate in Electirical or Audio Visual

                                                                                Experience: Minimum 2-3 years in a similar role

                                                                                Other: Should be able to communicate well in English.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:   

1. 1. 1. Ensure all AV equipments are clean and properly maintained
      2. Install, set up, and configure audio-visual equipment, including projectors, microphones, sound systems, lighting, video monitors, cameras, and video conferencing systems.
      3. Ensure all equipment is properly connected and functional before events or presentations.
      4. Operate and control audio-visual systems during events, ensuring high-quality sound and visuals.
      5. Manage live audio mixing, video switching, and lighting during events.
      6. Perform routine maintenance on AV equipment to ensure optimal performance.
      7. Diagnose and troubleshoot technical issues with AV systems and equipment.
      8. Repair or arrange for the repair of faulty equipment.
      9. Provide technical support to event organizers, presenters, and users of AV equipment.
      10. Assist with setup and operation during live events, ensuring smooth delivery.
      11. Work closely with event coordinators, IT teams, and other stakeholders to meet the specific needs of each event.
      12. Collaborate with team members to manage the inventory of AV equipment
      13. Maintain accurate records of equipment inventory, repairs, and maintenance schedules.
      14. Document setup configurations, operational procedures, and troubleshooting
      15. Be fully aware of recreation’s facilities, Evening programs and shows timings - concept
      16. Managing bands or singers sound check, and stage setup , singer riders.

HOW CAN YOU SUCCEED IN THIS ROLE?

SINCERITY AND TRANSPARENCY

1. 1. 1. Be proactive and use good judgement when dealing with challenging situations
      2. Act with professionalism and integrity
      3. Be transparent in your motives, methods and expected results
      4. Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division
      5. Conduct business honestly & fairly
      6. Keep sensitive information confidential

RELIABILITY AND LOYALITY

1. 1. 1. Follow through on commitments
      2. Work well both autonomously and within a team
      3. Display a positive, approachable attitude
      4. Spend time getting to know your fellow employees and our guests
      5. Support each other; we all work within the same hotel and company

EXCELENCE IN HOSPITALITY

1. 1. 1. Committed to quality
      2. Committed to exceptional financial results
      3. Be responsible for the bottom line
      4. Committed to the Rixos Policies & procedures Guide

STRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTS

1. 1. 1.  Be committed to exceeding expectations
      2. Never settle for the status quo or mediocre work
      3. Continuously search for areas of improvement
      4. Provide positive, constructive feedback

EDUCATION AND EXPERIENCE:                  Education: Diploma / Certificate in Electrical or Audio Visual

                                                                                Experience: Minimum 2-3 years in a similar role

                                                                                Other: Should be able to communicate well in English.