Talent and Culture Manager

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

You are a team builder and support all leaders and colleagues within the hotel under your responsibility, ensuring company policies, and standards are followed, colleague engagement is high and financial goals are met. You will plan, lead, direct, develop, and coordinate the policies, initiatives, activities, and staff of the Talent & Culture department, ensuring legal and labour compliance and implementation of the mission and talent strategy.

You are self-motivated, take ownership of driving your own performance and thrive on being trusted in how you do your job as an expert in what you do best, while also having the appetite to learn how to do new things. You work brilliantly with colleagues across the hotel to ensure we are one team delivering a seamless and memorable colleague and guest experience.

What you will be doing:

• You will lead and oversee the day-to-day operation of the Talent & Culture Department and collaborate with senior leadership on the implementation of the Talent & Culture Strategy.
• You promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun. 
• You assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified as staff feedback. 
• You oversee the administration of Talent and Culture programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• You conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system.
• You monitor and ensure the Hotel's compliance with local labour laws and regulations and recommend best practices; review and modify policies and practices to maintain compliance.
• You are constantly challenging the status quo and thinking about how we can improve the way we do things to create an even better guest and colleague experience.
• You are self-motivated and take ownership for driving your own performance; thriving on being trusted and being given freedom in how you do your job.
• You handle discipline and termination of employees in accordance with company policy.
• You assist with and support colleague events. 
• You ensure compliance with Accor/policy and local legislation in all aspects of the Talent and Culture function. 
• Upholds Accor's Values and ensures full compliance by all departments.

Your experience and skills include:

• Minimum 2 years experience in a senior HR role required.
• Experience running talent development programs in a highly operational environment.
• Collaborative style, pragmatic and willing to work in close partnership with operational colleagues.
• Confident presenter and skilled facilitator.
• University/College degree in a related discipline preferred.
• Excellent interpersonal, communication and organizational skills.
• Strong problem-solving abilities.
• Highly responsible and reliable.
• Ability to work cohesively as part of a team.

At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists

Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.