Chief Engineer

Prime Function:

• To direct and coordinate the overall activities of the Engineering Department.
• Conform and adhere to the policies & procedures and rules & regulations as laid down by the hotel in order to achieve the highest levels of guest service.
• To maintain regular inventories of the technical equipment.
• Ensure quality is adhered to in all aspects of the job, by the Engineering team.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• To abide by the mission statement of the Company and of the department.

Key Responsibilities:

Engineering Planning

• Identify the major facilities and equipment requirements for the department and the property.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with technological advances in surveillance & safety of the equipment.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained in all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Coordinate with the Purchasing department to obtain the relevant data, float inquiries and quotations.
• Supervise the upkeep of all plumbing and electrical systems.
• Check and inspect all machinery and other equipment.
• Check for maintenance and upkeep of records and statements.
• Prepare duty roster.
• Check and ensure preventive and routine maintenance of all equipment.
• Ensure that the company has a technological advantage by constant upgradation of the equipment.

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;

• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples’ ideas.