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Manly Pacific Hotel Sydney - MGallery Collection, Manly, Australia

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REF43956T

Sales Executive

Region

Luxury & Lifestyle


Company Description

Why work with Manly Pacific and Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members. 


Job Description

This position has primary responsibility is to meet the needs of conference, business and social events (inclusive of weddings) from completion of contracts, through to onsite management of the event and a post-event follow up.

Primary responsibilities will include:

  • Develop and implement sales strategies to identify new clients and retain existing ones for various events, including conferences, weddings, and corporate functions.
  • Collaborate with event planners to understand client requirements, provide tailored solutions, and recommend suitable event packages.
  • Negotiate contracts and pricing with clients while ensuring profitability for the hotel and assist with meeting and exceeding revenue targets.
  • Conduct site tours for potential clients, showcasing the hotel’s facilities, services and unique selling points.
  • Manage and update the customer relationship management (CRM) database with client information, sales progress and event details.
  • Analyze post-event feedback from clients to identify areas for improvement and implement changes to enhance future event sales and client satisfaction.

Qualifications

Knowledge and Experience

  • Experience in Hotels or Events Industry for a minimum of 1 year
  • Exceptional customer service skills and a passion for creating an event that exceeds the expectations of the client/s
  • A 'can do' attitude and understand what it takes to achieve the best results and provide an unforgettable experience for your clientele.
  • Excellent telephone technique & email etiquette, plus the ability to maintain friendly relations with customers both internal and external.

Competencies

  • Success in delivering events from contracting to full event execution
  • Conduct familiarisation and site inspections with new and existing clients
  • Outstanding organizational skills with the ability to work with and manage multiple clients and their details simultaneously
  • A genuine passion for hospitality, events, and customer service
  • Well-developed computer knowledge and strong admin skills
  • Delphi and Opera Cloud experience preferred

Additional Information

What’s in it for you:

  • Work in front of the iconic Manly Beach  
  • Staff canteen with food & drinks 
  • Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
  • Dry-cleaning on us: you won’t need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead 
  • Accor Group ALL Heartist Benefits, Employee Assistant Program, Birthday day off, Anniversary stay at the hotel, discounted gym membership and much more!

Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific. 

To apply please follow the link below or send your resume to h5462-hr2@accor.com or rifky.arzelli@accor.com

La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et  favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.

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