- Medio tiempo
- Temporal
- Habitaciones
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis budget Southampton Centre, Southampton, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF49069W
Multi-Skilled Front Desk
Region
Europe and North Africa
Our mission at Ibis Budget Southhampton is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient front desk operations.
- Greet and welcome guests warmly upon arrival, providing a positive first impression
- Handle check-in and check-out procedures efficiently and accurately
- Respond to guest inquiries and requests promptly and professionally
- Manage room reservations, assignments, and status updates
- Assist guests with information about local attractions, dining options, and transportation
- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction
- Handle phone calls, emails, and other communications in a timely manner
- Process payments and maintain accurate financial records
- Ensure the lobby and reception area are clean, organized, and presentable at all times
- Collaborate with other departments to resolve guest issues and enhance overall experience
- Maintain security awareness and follow established safety procedures
- Respond to guest reviews and request
- Ensure proper invoicing
- Ensures proper cleanliness of the kitchen,office and reception area
- Handles the breakfast set-up and snacks and drinks sales
- Respects all Food and Safety protocols
- Any other Ad-Hoc
- Excellent communication and interpersonal skills
- Proven ability to provide exceptional customer service
- Strong multi-tasking skills with the ability to prioritize effectively
- Proficiency in basic computer applications and hotel management software
- Ability to remain calm and composed in high-pressure situations
- Demonstrated versatility and initiative in responding to guest requests
- Friendly and enthusiastic demeanor with a genuine passion for hospitality
- Detail-oriented with strong organizational skills
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of the local area and popular attractions in Southampton
- High school diploma or equivalent; hospitality-related education is a plus
- Previous experience in a customer-facing role, preferably in hospitality, is advantageous
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
, Cairo, Egypt
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Cairo
Area
Habitaciones
Descripción
Server You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings mak
Referencia
1244658d-45cb-4a8a-8b23-234a41792afd
Fecha de cierre
01/01/0001
Salario
Ubicación
, Cairo, Egypt
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Cairo
Area
Habitaciones
Descripción
Duty Manager Duties:Scheduling shifts and disseminating this data.Directing and assessing workflow periodically.Ensuring the observance of stipulated budgets.Furnishing guests with practical aid, as n
Referencia
61ab9258-2446-4a03-905b-fdeefce99756
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Nile City, Cairo, Egypt
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Cairo
Area
Habitaciones
Descripción
We are seeking an enthusiastic and customer-oriented Assistant Manager, Guest Relations to join our team in Cairo, Egypt. In this role, you will be responsible for ensuring exceptional guest experienc
Referencia
b4921266-c4fa-4d09-befa-5254934c927b
Fecha de cierre
01/01/0001
Salario
Ubicación
, Cairo, Egypt
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Cairo
Area
Habitaciones
Descripción
Guest Relations Agent Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.. What i
Referencia
ad18e053-9e80-4a9e-9144-a47015d8e8c4
Fecha de cierre
01/01/0001
Salario
Ubicación
Sofitel Shahd Al Madinah, Madinah, Saudi Arabia
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Madinah
Area
Habitaciones
Descripción
We are seeking a dedicated and efficient Room Boy to join our hospitality team in Madinah, Saudi Arabia. As a Room Boy, you will play a crucial role in ensuring guest satisfaction by maintaining clean
Referencia
c8d36f16-5079-410a-8dd9-ac3067e030ab
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Aqaba, Aqaba, Jordan
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Aqaba
Area
Habitaciones
Descripción
Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. Must assist all the guests with their luggage and car park upon arrival and depar
Referencia
a4509773-cf84-430a-a4eb-5614115f83a0
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Aqaba, Aqaba, Jordan
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Aqaba
Area
Habitaciones
Descripción
Housekeeping Attendant (Rooms) - Mövenpick Resort & Residences Aqaba You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests
Referencia
4800b779-1671-43a3-83ae-b626b89c2fd1
Fecha de cierre
01/01/0001
Salario
Ubicación
Raffles Makkah Palace, Makkah, Saudi Arabia
Experience Level
Not Applicable
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
Makkah
Area
Habitaciones
Descripción
Summary of Responsibilities: Consistently offer professional, friendly and engaging serviceLead and supervise the day-to-day operation of the department to ensure service standards are followedHandle
Referencia
094ded6b-c7f6-4e92-855a-ef9e072ee684
Fecha de cierre
01/01/0001
Salario
Ubicación
Mövenpick Aqaba, Aqaba, Jordan
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Aqaba
Area
Habitaciones
Descripción
Housekeeping Supervisor - Mövenpick Resort & Residences Aqaba Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committe
Referencia
d2e9404b-c2a0-4d26-a53e-a0fa25610e73
Fecha de cierre
01/01/0001
Salario
Ubicación
ibis Doha, Doha, Qatar
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
IBIS
Tipo de contrato
Permanente
Locations
Doha
Area
Habitaciones
Descripción
Giving a high quality professional service to our customers shows them how much we value them. You will make that all important first and last impression on our customers as they arrive at and leave.
Referencia
1dece9ba-0759-40ef-9de6-976020526f75
Fecha de cierre
01/01/0001