- Tiempo completo
- Permanente
- RIXOS
- Talento & Cultura
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RIXOS RIXOS KAEC, King Abdullah Economic City, Saudi Arabia
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REF54002M
Learning & Development Manager (Saudi Nationals only by law)
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
ROLE: Learning & Development Manager (Saudi Nationals only by law)
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.
WHAT IS IN IT FOR YOU:
- Team member benefits card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
WHAT WE EXPECT OF YOU:
MAIN DUTIES AND RESPONSIBILITIES:
Training Program Management
- Develop, compile, and update technical training manuals and tools in collaboration with in-house specialists.
- Plan, organize, and conduct in-house technical training and courses for Department Heads, supervisors, and team members.
- Ensure departmental training schedules are prepared every six months in advance.
- Conduct general training sessions for new hires and ensure their integration through the Work Supporter System in coordination with the Director of Human Resources.
- Train and supervise in-house departmental technical trainers, ensuring they are equipped with necessary skills (e.g., "How to Train").
Performance and Development
- Coordinate and support annual performance evaluations for supervisory staff.
- Evaluate guest feedback to identify training needs and recommend corrective or improvement measures.
- Provide counseling to supervisors and team members on training-related matters.
- Support and monitor the activities of departmental mentors, ensuring proper introduction and onboarding of new team members.
Documentation and Reporting
- Maintain and update training history files for all team members.
- Compile and manage course/training control instruments and attendance records.
- Prepare monthly training reports and course breakdowns in alignment with hotel or regional office requirements.
- Ensure availability and regular updates of course materials and job descriptions for departmental trainers.
Administrative Responsibilities
- Manage and distribute training certificates.
- Collaborate with the HR team to update personal files and training records.
- Prepare and manage the annual training budget in coordination with the supervisor.
- Coordinate training activities with regional or corporate training departments.
General Responsibilities
- Keep the Director of Human Resources informed about key events and training-related updates within the hotel.
- Maintain familiarity with company training guidelines, HR policies, and operational standards, ensuring their implementation.
- Promote a culture of continuous learning and development across all levels of the organization.
- Perform other duties as assigned by management to support the hotel’s training objectives.
- Bachelor’s degree in Human Resources, Business Administration, Training & Development, or a related field.
- Certification in training or coaching is a plus.
- Minimum 3–5 years in a learning and development role, preferably in the hospitality industry.
- Demonstrated success in designing, implementing, and evaluating training programs.
- Strong presentation, facilitation, and coaching skills.
- Proficiency in Microsoft Office Suite and learning management systems (LMS).
- Excellent organizational, analytical, and communication abilities.
- Adaptable, creative, and skilled in problem-solving.
- Passionate about people development with a proactive approach to enhancing performance.
- In-depth understanding of training best practices, adult learning principles, and performance management systems.
- Fluency in English required; Arabic or other languages is an advantage.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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