- Tiempo completo
- Permanente
- BANYAN TREE
- Alimentos & Bebidas
__jobinformationwidget.freetext.LocationText__
Banyan Tree Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF72098Y
In-Room Dining (IRD) Order Taker
Region
Luxury & Lifestyle
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Summary
As an In-Room Dining (IRD) Order Taker at Banyan Tree Hotel, you will be the frontline ambassador for our guests' in-room dining experiences. Your role is to efficiently and accurately process guest orders, ensuring exceptional service and satisfaction.
Responsibilities
- Receive, process, and accurately input in-room dining orders, demonstrating attention to detail and a thorough understanding of guest preferences.
- Possess an extensive knowledge of the in-room dining menu, including ingredients, preparation methods, and potential allergens, to assist guests in making informed choices.
- Recommend additional menu items or specials, enhancing the guest experience and contributing to revenue generation.
- Interact with guests in a professional and courteous manner, addressing inquiries, providing menu recommendations, and ensuring a positive and personalized experience.
- Collaborate closely with kitchen and service staff to coordinate the timely and accurate delivery of in-room dining orders.
- Monitor the status of in-room dining orders, providing guests with updates on delivery times and ensuring seamless service.
- Conduct thorough quality checks to ensure that all in-room dining orders meet established standards in presentation and taste.
- Generate detailed reports on in-room dining order metrics, guest feedback, and other relevant data for continuous improvement and operational analysis.
- Previous experience as an Order Taker or in a similar role, preferably within a luxury hotel setting.
- Exceptional communication and customer service skills.
- Ability to thrive in a fast-paced environment while maintaining a high level of accuracy.
- In-depth knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Strong organizational skills with acute attention to detail.
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Rate of Pay: $17.25/hour USD Prepare and service beverages for servers and guests in a speedy, efficient, friendly, and professional manner. Responsibilities: See guests from start to finish through a
Referencia
887f77aa-ed91-4127-a760-077f24bec0d0
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Empress, Victoria, Canada
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Victoria
Area
Alimentos & Bebidas
Descripción
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues Exclusive Employee and Friends & Family
Referencia
20fc907f-ff12-4fee-8b80-71ec51a12225
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Medio tiempo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Rate of Pay: $17.25/ hour USDThe Server Assistant position’s primary responsibility is to assist with the server’s needs. This candidate must be highly motivated, energetic, and possess great communic
Referencia
b760f739-aaac-4d3c-a045-79eddaf4ae46
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Rate of Pay: $18.11/hour USDThe Beverage Cart Attendant is responsible for taking the guest’s food and beverage orders. This is a fast-paced position with constant customer/member interaction. This
Referencia
64d4f4dd-9334-44b8-b404-1ef8e774d6a5
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Rate of Pay: $20.60/hour USDThe barista contributes to the success of Fairmont Grand Del Mar by ensuring our service standards are met. We do this by providing guests with prompt enthusiastic service,
Referencia
97e866ad-c504-46b0-9741-35970c38c8b2
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Lake Louise
Area
Alimentos & Bebidas
Descripción
As the Overnight Food & Beverage Supervisor, you will be responsible for overseeing the overnight operations of our 24-hour coffee shop, ensuring a seamless guest experience during late hours. You wil
Referencia
a8069761-771a-42da-a71d-d51b5b8adf54
Fecha de cierre
01/01/0001
Salario
Ubicación
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
21C MUSEUM HOTELS
Tipo de contrato
Permanente
Locations
Cincinnati
Area
Alimentos & Bebidas
Descripción
Reports To: Chef de Cuisine/Executive ChefSupervises: Line Cooks, StewardsGeneral Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous knows the real hard work is yet to co
Referencia
3eb93f19-cb72-4b86-8c79-39114b918974
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Medio tiempo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Hourly Rate: $17.25/hour USDThe bartender will be responsible for the service of guests, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hote
Referencia
b3803b98-243b-4e16-b5a8-bb33c32dae2c
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Seattle
Area
Alimentos & Bebidas
Descripción
The George is seeking a dedicated and enthusiastic Full Time Server Assistant to join our dynamic team. If you're eager to assist our guests and be part of their Fairmont experience, we'd love to hear
Referencia
d5d3c217-0506-4fa0-a72d-78d549057ae5
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
San Diego
Area
Alimentos & Bebidas
Descripción
Hourly Rate of Pay: $17.25/hour USDResponsibilities: See guests from start to finish through a five-star dining experience including all knowledge and service of food, wine and spirits. Ensure all m
Referencia
66978c49-c8fe-46e3-9650-09dee6df62d8
Fecha de cierre
01/01/0001