- Tiempo completo
- Permanente
- RAFFLES
- Habitaciones
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Raffles Jaipur (Opening July 2024), Jaipur, India
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REF31149Q
Housekeeping Manager
Region
Luxury & Lifestyle
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Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
- Compiling Standard Operating Procedures for all areas of responsibility and ensuring that they are periodically updated
- Ensure that all auditing and reporting standards are communicated to and complied with by personnel
- Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner
- Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented
- Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors.
- Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning.
- Coordinate the department's activities with other departments to facilitate and increase communication and guest satisfaction level
- Conduct monthly staff meetings and daily briefings with operational managers
- Manage all external contractors related to their department by ensuring they comply with all hotel policies
- To ensure that staff cadres are produced in accordance with business requirements
- Supervise laundry and uniform, floral and decoration service operations
- Perform related tasks and assigned special projects, including task management
At least 2 years’ experience in a similar position
Degree in Hotel Management
- Oral and written fluency in English
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
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