Hostess-Movenpick Hotel Kigali

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a friendly and professional Hostess to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet and welcome guests in a warm and professional manner
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Maintain an organized and clean reception area
• Coordinate with wait staff to ensure smooth service flow
• Handle customer inquiries and special requests promptly
• Assist in maintaining the overall appearance and cleanliness of the restaurant
• Manage waiting lists during peak hours
• Communicate effectively with kitchen and bar staff
• Promote special offers or menu items as directed by management
• Handle cash and credit card transactions when required

• Minimum of 1 years' experience in a similar role within the hospitality industry
• Fluency in English; knowledge of French or other local languages is a plus
• Strong communication and interpersonal skills
• Excellent customer service orientation
• Basic knowledge of restaurant operations and dining etiquette
• Ability to work in a fast-paced environment
• Proficiency in handling reservations systems and point-of-sale software
• Well-groomed appearance and a positive attitude
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Strong multitasking and organizational skills
• Ability to remain calm and professional under pressure