- Tiempo completo
- Permanente
- Gerencia de hotel
- ACCOR
__jobinformationwidget.freetext.LocationText__
Fairmont Mount Kenya Safari Club, Nanyuki, Kenya
__jobinformationwidget.freetext.ExternalReference__
REF71173L
Director Of Operations
Region
Luxury & Lifestyle
About Our Hotel
Step into the enchanting world of Fairmont Mount Kenya Safari Club, where every corner whispers a tale of love—love for people, for wildlife, and for the breathtaking environment that surrounds us. Originally founded as a celebration of love, this legendary destination continues to be a sanctuary for romance, conservation, and unforgettable experiences. Nestled within the renowned Mount Kenya Wildlife Conservancy, our hotel offers an extraordinary opportunity to immerse yourself in nature with our unique eco-safari adventures, all set within a landmark property that captures the very essence of Kenya's natural beauty.
Set against the awe-inspiring backdrop of Mount Kenya, Africa's second-highest peak, Fairmont Mount Kenya Safari Club is more than just a hotel—it's a haven where you can rejuvenate your spirit, indulge in exceptional culinary delights, and embark on safari experiences that are as unique as they are exhilarating. Whether you're exploring the untamed wilderness of Mount Kenya, or uncovering the rich heritage woven into the fabric of our hotel, every moment here is designed to help you reconnect with nature, with yourself, and with the world around you.
Conveniently located just a scenic 3-hour drive from Nairobi, Fairmont Mount Kenya Safari Club also offers the luxury of its own landing strip, just a quick 45-minute flight from Nairobi. Our prime, central position places you at the gateway to some of Kenya's most celebrated landscapes and conservation areas. From the pristine beauty of Ngare Ndare forests and waterfalls to the majestic Aberdares and the world-renowned sanctuaries of Ol Pejeta, Samburu, and Solio, our club provides unparalleled access to the heart of Kenya's natural wonders. At Fairmont Mount Kenya Safari Club, every experience is an invitation to discover, to fall in love, and to create memories that will last a lifetime
Fairmont Mount Kenya Safari Club has been consistently ranked among the world’s finest, earning a spot on the 2024 Travel + Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africa’s top destinations. In addition, the hotel has been honored as Africa’s Leading Hotel by the World Travel Awards for the fourth consecutive year, most recently in 2025.
As the Director of Operations, you will hold a senior leadership role responsible for overseeing all operational aspects of the hotel. Your primary focus will be to ensure the smooth and efficient day-to-day functioning of the property while delivering exceptional guest experiences. This includes leading and managing various departments, developing and implementing effective operational strategies, and maintaining the highest standards of service and guest satisfaction.
You will report directly to the General Manager, and your key responsibilities will include, but are not limited to, the following:
Leadership and Management
Providing leadership and guidance to all departments—including Front Desk, Housekeeping, Food & Beverage, and Maintenance—with a strong focus on Food & Beverage operations.
Operational Efficiency
Ensuring smooth and efficient daily operations across all departments, optimizing resource allocation, and managing costs.
Guest Experience
Delivering exceptional guest experiences, addressing guest concerns, and ensuring high levels of satisfaction.
Strategic Planning
Developing and implementing operational strategies to achieve business objectives, improve performance, and enhance profitability.
Financial Management
Assisting in the preparation and management of the hotel’s operating and capital expenditure budgets.
Team Development
Mentoring and developing team members, fostering a positive work environment, and promoting employee engagement.
Compliance
Ensuring full compliance with all relevant regulations, standards, and operational controls.
Crisis Management
Participating in the development and implementation of the hotel’s business continuity, emergency response, safety, and crisis management plans.
- Extensive experience (minimum 5 years) in a luxury or upscale hotel environment, with at least 2 years in a similar leadership role (Director of Operations or Hotel Manager).
- Strong understanding of hotel operations, including Front Desk, Housekeeping, Food & Beverage, and Maintenance.
- Exceptional leadership and team management abilities, with a proven track record of motivating and inspiring teams.
- Excellent communication and interpersonal abilities, with the capacity to interact effectively with guests, staff, and other stakeholders.
- Solid understanding of financial management principles and the ability to contribute to budgeting and cost control.
- Strong problem-solving and decision-making capabilities, with the ability to address challenges proactively and effectively.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career.
- Work and learn in a magical luxury property.
Discover a world where life pulses with passion
La diversité et l’inclusion pour Accor, c’est accueillir chacun et chacune dans le respect de ses différences en donnant la priorité aux seules qualités et compétences. Notre ambition est de développer l’emploi, mieux accueillir, offrir d’excellentes conditions de travail et favoriser l’évolution de l’ensemble des collaborateurs et notamment des personnes en situation de handicap. N’hésitez pas à nous faire part de vos éventuels besoins spécifiques afin que nous puissions les prendre en considération lors de votre processus de recrutement.
Related jobs
Salario
Ubicación
Qantas Lounges by Accor - Canberra, Canberra Airport, Australia
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Canberra Airport
Area
Gerencia de hotel
Descripción
Accor is seeking a dynamic and results-driven Lounge Manager to lead our team at the prestigious Qantas Lounges in Canberra. This is a unique opportunity to operate as a "General Manager" within a fas
Referencia
95f57371-d366-41d7-a4b1-6400c1ab37f4
Fecha de cierre
01/01/0001
Salario
Ubicación
Mondrian Mexico City Condesa, Mexico City, Mexico
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
MONDRIAN
Tipo de contrato
Permanente
Locations
Mexico City
Area
Gerencia de hotel
Descripción
¡Your Purpose!Ensure the hotel operates efficiently and delivers high-quality services to guests, while remaining aligned with the strategic goals set by Hotel Management. Key competencies required in
Referencia
aa32beaa-f1b4-4041-93eb-01b16f765b5a
Fecha de cierre
01/01/0001
Salario
Ubicación
Raffles Jaipur, Jaipur, India
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
RAFFLES
Tipo de contrato
Permanente
Locations
Jaipur
Area
Gerencia de hotel
Descripción
As a Hotel Manager of Raffles Jaipur, you will lead the strategic direction and operational execution for the property, ensuring alignment with brand standards and the vision of the brands’ leadership
Referencia
9418efd7-84dc-44ce-a32c-0952d27c5a8b
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Palliser, Calgary, Canada
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Calgary
Area
Gerencia de hotel
Descripción
Director, OperationsAs Director, Operations at Fairmont Palliser, you will be at the helm of a landmark hotel that’s shaped Calgary’s skyline and stories for over a century. Reporting directly to the
Referencia
383e108f-ac67-45c4-8e96-377d9b0813d9
Fecha de cierre
01/01/0001
Salario
Ubicación
Pullman London St Pancras, London, United Kingdom
Experience Level
Associate
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
London
Area
Gerencia de hotel
Descripción
WHAT’S GOING ON ?•Pop in anytime between 4-7pm.•Snacks, sips and networking•Meet the Events Dream Team•Insta-worthy location and moments•Don’t forget your CV (and your charm!)•Dress to impressCome as
Referencia
e7d56434-ad02-46d2-ad67-b905d7edf5fe
Fecha de cierre
01/01/0001
Salario
Ubicación
ibis budget Melbourne Airport, Melbourne Airport, Australia
Experience Level
Mid-Senior Level
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
Melbourne Airport
Area
Gerencia de hotel
Descripción
We are seeking a highly motivated and experienced Hotel Manager to lead a small but passionate team at ibis Budget Melbourne Airport.You will play a critical role in the strategic development and impl
Referencia
a5d0e93a-8906-4880-8d74-e6f0063c8008
Fecha de cierre
01/01/0001
Salario
Ubicación
Fairmont Miramar - Hotel & Bungalows, Santa Monica, United States
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
FAIRMONT
Tipo de contrato
Permanente
Locations
Santa Monica
Area
Gerencia de hotel
Descripción
What you will be doing:Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and eng
Referencia
c9a14d5b-63ca-422d-b268-dc70e4c799f5
Fecha de cierre
01/01/0001
Salario
Ubicación
Novotel London Waterloo, London, United Kingdom
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
NOVOTEL
Tipo de contrato
Permanente
Locations
London
Area
Gerencia de hotel
Descripción
WHAT WE ARE SEEKING:•You will be accountable for delivering strong operational performance, leading high-performing team, and driving commercial outcomes.•You will actively seek new business and ways
Referencia
0262ffbe-2407-4ccd-af2b-24678adb2842
Fecha de cierre
01/01/0001
Salario
Ubicación
London, United Kingdom
Experience Level
Executive
Jornada de trabajo
Tiempo completo
Brands
ACCOR
Tipo de contrato
Permanente
Locations
London
Area
Gerencia de hotel
Descripción
About the roleAre you a visionary hospitality leader with a passion for operational excellence and strategic impact? Accor is seeking a Vice President of Operations (VPOM) for our Managed Hotels in th
Referencia
8c376a8c-f06b-4b3c-936d-ccaabea70f32
Fecha de cierre
01/01/0001
Salario
Ubicación
Admiral Hotel Manila - MGallery, City Of Manila, Philippines
Experience Level
Director
Jornada de trabajo
Tiempo completo
Brands
M GALLERY
Tipo de contrato
Permanente
Locations
Philippines
Area
Gerencia de hotel
Descripción
Be an Ambassador of the MGallery brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and m
Referencia
c20a6e40-af3a-42ec-8c48-4f3e1d3fc519
Fecha de cierre
01/01/0001