Director Food and Beverage

Fairmont Royal Pavilion is a beautiful 75 room property located on the platinum coast of beautiful Barbados, which focuses on the growth and development of staff by offering learning opportunities to gain valuable experience in the business

Duties include:

• Directs all aspects of the Food and Beverage Operations and ensures compliance to the Fairmont Hotel Standards in maintaining brand integrity.
• Manages and directs Food and Beverage Management team, provides support and direction to the F&B Operations in helping drive revenues.
• Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Control payroll costs, create revenue generating
• Ensure that monthly financial outlooks for Food & Beverage are on time, on target and accurate.
• Works with the Executive Chef in overseeing menu design, purchasing, staffing and food prep in all Restaurant outlets.
• Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests.
• Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy.
• Works very closely with the Sales& Marketing Department to ensure correct and adequate PR interest is being generated by driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests.
• Helps to manage wages, productivity and expenses in accordance with business demand.
• Implement and manage all company programs to ensure compliance with the Standard Operating Procedures and Local Standard Operating Procedures; to include safety and sanitary regulation, all federal, state (OSHA and Health Department) and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Responsible for training managers and staff in safety procedures and supervise their ability to follow loss prevention policies to prevent accidents and control costs.
• Responsible for keeping abreast of food & beverage trends with a goal to keep all products relevant and in demand.
• Develop and maintain strong relationships with guests, colleagues, and stakeholders to ensure a high level of engagement and satisfaction. 
• Oversee the implementation of sustainability initiatives within Food & Beverage, aligning with Fairmont’s environmental goals.
• Ensure seamless collaboration of following departments: Culinary, Stewarding, and Events, to deliver cohesive guest experiences.
• Monitor and analyze guest feedback on all TrustYou and other platforms, implementing service improvements based on trends and insights. 
• Lead by example, cultivating a culture of accountability, innovation, and growth among the Food & Beverage team.

• University/College degree in a related discipline required
• Experience working as Director of Operations required
• Five (5) years' Food & Beverage experience in a senior leadership role required
• Computer literate in Microsoft Window applications required
• Financial Background: Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Experience working in a 4/ 5 star Hotel
• Effective communication skills
• Ability to work cohesively as part of a team
• Experience working in a unionised environment
• Service focused personality is essential
• Must be energetic and able to lift and pull items 15 - 20 pounds.
• Must be able to effectively handle competing demands via prioritising.
• Ability to stand for lengthy periods
• Experience working in an LQA, Forbes 5 star and AAA 4 Diamond hotel or resort required 
• Must be legally able to work in Barbados