Bartender/Barista

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By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

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Position Overview:

The Bartender/Barista is responsible for preparing and serving a wide range of beverages, including expertly crafted cocktails, specialty coffees, and non-alcoholic drinks, while delivering exceptional service in line with Raffles & Fairmont standards. This role ensures a welcoming atmosphere and an engaging guest experience at the bar or café.

Key Responsibilities:

• Prepare and serve beverages including cocktails, coffee, tea, and other drinks with consistency and flair.

• Recommend beverages based on guest preferences and promote signature drinks and upselling opportunities.

• Ensure all bar or café equipment and counters are clean, well-stocked, and in proper working condition.

• Follow recipes, portion controls, and presentation standards.

• Maintain knowledge of beverage menus, ingredients, brewing techniques, and current trends.

• Handle guest interactions with professionalism and warmth, ensuring guest satisfaction.

• Follow proper cash handling procedures, including POS operation and billing.

• Maintain hygiene and cleanliness of barista and bar areas in accordance with health and safety regulations.

• Assist in inventory control, restocking, and daily opening/closing procedures.

• Collaborate with colleagues and contribute to a positive team environment.

Qualifications:

• Previous experience as a bartender or barista in a luxury hotel, fine dining, or premium café/bar setting.

• Strong knowledge of coffee brewing methods and bar mixology techniques.

• Barista or bartending certification is an advantage.

• Excellent guest service, interpersonal, and communication skills.

• Attention to detail, creativity, and passion for beverages.

• Ability to work under pressure in a fast-paced environment.

• Fluent in English; additional languages are a plus.