Banquet Supervisor/Captain - Giám sát/Tổ trưởng Tiệc

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors. 

We have also integrated some Vietnamese touches into the interior to give it a sense of place. 

• Assist and ensure that the setup of function room is in accordance to Banquet Event Order

• Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives

• Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function

• Keep track of banquet service operating equipment to ensure par level for smooth operations

• Plan the manning allocation/work assignment per Banquet event

• Assist Banquet Manager in staff’s development, counselling and resolving staff conflict

• Be aware of the procedure concerning hotel fire and life safety/emergency procedures

• Assist Food & Beverage Outlets in their operations within peak times when needed

• Minimum College education

• Certificate in Food & Beverage will be an advantage

• Minimum 2 years of relevant experience in a similar capacity

• Excellent reading, writing and oral proficiency in English and Vietnamese language

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work well in stressful & high-pressure situations

• Take 2 days off/week
• 100% social insurance payment based on salary from the first day of work
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities