Assistant Director of Food & Beverage

Raffles is a brand among the Accor group. In most of its locations, Raffles has a long history of making the most of major landmarks, embedded in the local heritage of each country. Raffles Hotels create a well-balanced bridge between local communities, heritage, and the environment. Through the Raffles brands, the historical buildings enjoy a new life thanks to renovations that helped create refreshed luxurious accommodations that benefit from a better sustainable performance thanks to their new eco-design. These sensitive, high-quality, and sustainable repairs and enhancements are provided by the brand in areas of high historic significance.

Assistant Director of Food & Beverage

• Directs and overseas all aspects of the organization’s food and beverage planning & service, with duties to include menu planning and costs, preparation & presentation of food and drinks.
• Maintaining product and service quality levels while maximizing profits; forecasting and budgeting, and selecting, evaluating, training, and developing employees.
• Plans Resort operations, ensuring that guests receive warm, friendly and efficient service at all times.
• Establishes personal guest contact and promotes feedback. Proactively anticipates guests’ needs and requirements.
• Assure the ordering and purchasing for Food & Beverage and vending. Assure F&B inventories, accurate stock summaries.
• Monitor service and food and beverage standards in all outlets and kitchens ensuring that managers take corrective actions as necessary.

• Previous experience in luxury hotel/resort.
• Strong leadership. Hands on approach, motivate, developing a team and successful planning.
• Strong leadership, interpersonal skills and time management skills.
• Excellent communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations. A team player & builder and a motivator & self-starter.
• Demonstrate experience in creating innovative guest experiences.
• Background/knowledge on Leading Quality Assurance (LQA) is a plus.

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.