- Vollzeit
- Festanstellung
- Food & Beverage
- ACCOR
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Raffles Udaipur, Udaipur, India
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REF6401B
Team Leader - Food & Beverage
Region
Luxury & Lifestyle
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
• Organizes the work and number of personnel according to level of activity.
• Shares the responsibility for meeting the department's targets with his/her superior.
• Takes part in inventories and manages stocks under his/her responsibility.
• Analyses results and implements corrective actions as necessary.
- KEY OPERATIONAL RESPONSIBILITIES
Financial
- Assist F&B management with achieving financial targets
- Supervises the team's sales attributes
- Offers suggestions and advice to guests regarding the different services available
- Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards
- Increases revenue for the point of sale through additional sales techniques
- Helps the point of sale attain profitable results
- Helps increase guest loyalty through quality of service
Operational
- Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.
- Helps employees improve their skills and provide support for career development.
- Manages the team on shift basis.
- Ensures guest satisfaction, quality and high standards of service for customers.
Team Management
- Evolves working methods in line with brand philosophy
- Respects labor laws, particularly when preparing work schedules
- Integrates, trains and manages personnel
- Ensures his/her staff are well presented (clothing, personal hygiene etc.)
- Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc.)
General Duty
- Is attentive to guests' requests and meets them
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
- Respects the instructions and safety guidelines for the equipment/s used
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Inter – Personnel Traits
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Resilience
- Degree /Diploma in Hotel Management
- Relevant experience in F&B and supervising a team
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
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