- Vollzeit
- Festanstellung
- Wellness und Erholung
- ACCOR
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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
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REF66834I
Spa Therapist
Region
Luxury & Lifestyle
Sofitel Al Hamra Beach Resort
- Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
- Escort all guests to changing rooms, retail/relaxation area or next appointment.
- Greet all arriving and departing guests in treatment areas by name.
- Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
- Advise all incoming guests of treatment procedures, special instructions and billing information.
- Communicate guest request preferences to relevant departments and co-workers.
- Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
- Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
- Accommodate VIP guest preferences.
- Practice professionalism in every situation with management, guests and Heartists, treating each person with respect and integrity.
- Maintain the confidentiality policy for all guests and Heartists.
- Maintain guest history files.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
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