Small Market Sales Manager

At Fairmont, our passion is to connect our guests to the very best of our destinations.  Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features.  Add engaging service and the result is an unforgettable guest experience. 

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 82 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality.  Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

The Small Marketing Sales Manager is responsible for identifying, prospecting, and securing group rooms business of 8-25 rooms on peak night. Liaise between multiple departments to turn moments into memories and make special happen to ensure we secure these groups. 

What you will be doing:

• Identify and qualify potential leads through research and following the hotel sales strategy and goals for assigned market.
• Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement.
• Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers.
• Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Tracking the contract signing and payment within the stipulated deadlines.
• Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
• Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly.
• Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales.
• Provide guidance and support to the sales team fostering a culture of continuous learning and development.

Your experience and skills include:

• Previous experience in hotel sales or equivalent industry experience, preferably in an upscale brand hotel. Bachelor’s degree preferred.
• Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management.
• Track record meeting or exceeding sales goals and developing long term relationships and contacts.
• Excellent verbal and written communication skills.
• Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Opera
• Exceptional interpersonal skills required.

Salary expectations: Subject to experience and qualification salary range $65,000 - $75,000

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
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All your information will be kept confidential according to EEO guidelines.

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