- Vollzeit
- Festanstellung
- SLS
- Rooms
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SLS Dubai Hotel & Residences, Dubai, United Arab Emirates
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REF51256Q
SLS Services Agent
Region
Luxury & Lifestyle
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
• Place outside calls and answer the switchboard in accordance with agreed departmental standards. • Telephone guests in accordance with their wake-up call requests in line with prescribed standards, and to inform Security if the guest does not answer the call. • Provide inland and international calls for guests as required, and to administer and charge these as per procedure. • Fully conversant with all aspects of the bleep procedures (including emergency testing). • Activate internal and outside pagers according to procedure. • Input and keep updated guest messages within the Opera system. • Ensure that guest names are used wherever possible. • Ensure use of your own name wherever possible. • Correctly take and place room service orders, ensuring that the order is repeated back to the guest as per the procedure. • Familiarize yourself with the guest’s needs and requirements in order to ensure an efficient and friendly service. • Create and maintain a personal and respectful rapport with regular guests.
Should be an Arabic Speaker• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel • Enter and locate work related information using computers and/or point of sale systems • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast paced environment and have a high level attention to detail • Strong verbal and written communication skills in English
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
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