- Vollzeit
- Festanstellung
- Vertrieb und Marketing
- ACCOR
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Fairmont Makati, Makati City, Philippines
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REF53158U
Reservations Agent
Region
Luxury & Lifestyle
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"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Processes all room reservations via phone calls, emails, and Opera which may include booking changes and cancellations.
- Ensures accuracy in reservation entries by checking for duplicate bookings and history, and accommodating and documenting requests while implementing hotel standards.
- Implements revenue management strategies such as upselling, recommendation of hotel facilities, services, and hotel restrictions.
- Graduate of a degree in Tourism, Hospitality management, or a related discipline is an asset.
- A minimum of one (1) year of relevant experience in reservations is an advantage.
- Excellent communication, and organizational skills with strong interpersonal and problem-solving abilities, and a keen sense of detail.
- Strong working knowledge of Microsoft Office applications and Opera PMS.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
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