- Vollzeit
- Festanstellung
- FAIRMONT
- Vertrieb und Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF39263M
Reservation Agent
Region
Luxury & Lifestyle
Dieses Stellenangebot ist nun abgelaufen. Bitte sehen Sie sich ähnliche Rollen unten an...
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.
- Responds to enquiries about hotel products and services over the telephone, fax, email, etc.
- Determines guest’s needs and quotes the appropriate room and rate as per requirements.
- Books reservation with most accurate information to ensure exceeding guest’s expectations.
- Arranges accommodation, visas and activity requirements for leisure, corporate and wholesaler’s guests.
- Has a general understanding of Groups - including cut off dates, blocking and booking policies and procedures.
- Acts in accordance with the standards, conforms to the policies and procedures of Fairmont
- High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
- Understands Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory.
- Co-operates, co-ordinates and communicates with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated.
- Ensures knowledge of all facilities, services and hours of operation in order to respond confidently and effectively to inquiries.
- Consistently demonstrates a commitment to personal Guest Service excellence and profitably through special duties as assigned.
- Adheres to and promotes all Company Health & Safety policies and procedures to ensure a safe work environment.
- Must possess outstanding Sales skills, guest service skills, professional presentation and sophisticated communication skills.
- Proficient in English language (Verbal and written), second language is an asset. Arabic is a must.
- Possesses full command Opera and other Microsoft applications (necessary training will be provided). Computer literacy in Windows, MS Office Suite is a must.
- 2-year experience in similar positions and customer service
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Banff
Job-Kategorie
Rooms
Beschreibung
We are seeking for a dedicated and personable professional to join our team as a Royal Service Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and
Referenz
e5d64cc9-b0cd-4cb1-b517-32632b637d6e
Verfallsdatum
01/01/0001
Gehalt
Ort
Raffles Europejski Warsaw, Warsaw, Poland
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
RAFFLES
Job-Typ
Festanstellung
Locations
Warsaw
Job-Kategorie
Food & Beverage
Beschreibung
As a Bar Manager, you will be an ambassador for the exceptional service and flavors that are hallmarks of our Long Bar and lounge experience. Your warm, attentive guest service and passion for mixolog
Referenz
8bbee705-e60b-45e7-93a6-927bb14668e4
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Cardiff
Job-Kategorie
Rooms
Beschreibung
We are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional
Referenz
2efc3243-23ec-4150-b480-3a2b9f3ca1d5
Verfallsdatum
01/01/0001
Gehalt
Ort
Aparthotel Adagio Glasgow Central, Glasgow, United Kingdom
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
ADAGIO
Job-Typ
Festanstellung
Locations
Glasgow
Job-Kategorie
Engineering & Wartung
Beschreibung
Position Overview· Oversees day to day operations of the department, including repairs, alteration, and installationof work.· Lead the Maintenance function providing both, a reactive and proactive mul
Referenz
b788322d-42f9-4658-85ac-feee8c7c41a1
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Château Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Lake Louise
Job-Kategorie
Rooms
Beschreibung
The knowledge of a great Concierge Agent is the expectation of our guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate guests’ needs and make informed suggestions will ensure
Referenz
3c221704-6b9e-46af-bb2c-b5735724d40c
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel London St James Hotel, London, United Kingdom
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
London
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Position Summary: The Event Planning Executive is responsible for the 360-degree planning and flawless execution of events, ensuring a smooth client journey from the moment the sales team confirms th
Referenz
c3b7ab61-2995-44d7-9a37-f6977e8dbbc3
Verfallsdatum
01/01/0001
Gehalt
Ort
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
THE HOXTON
Job-Typ
Festanstellung
Locations
Los Angeles
Job-Kategorie
Rooms
Beschreibung
We are looking for a Housekeeping Supervisor to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. What you’ll do…. Prov
Referenz
d94bd4d3-1900-44e2-aeca-a496dfb136a5
Verfallsdatum
01/01/0001
Gehalt
Ort
Barcelona, Spain
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Barcelona
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Your mission will be to serve as the connection between Accor and our guests through: Responding to guests requests in an unscripted environment, where we are known as Heartists® (Heart + Artist). Eve
Referenz
effc3ffc-bdef-4fa3-89a2-86c03fc955ec
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
San Francisco
Job-Kategorie
Finanzen
Beschreibung
Reporting to the Assistant Director, Finance & Business Support, responsibilities and essential job functions include but are not limited to the following:• Maintain system of accounts and controls, p
Referenz
57a50799-53e8-47e2-ac3f-f76458577ea2
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
San Diego
Job-Kategorie
Rooms
Beschreibung
Rate of Pay: $19.10/hourResponsibilities: The Valet Coordinator/Cashier’s responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell
Referenz
9b2d81d8-2b83-40de-a286-2f8f38e455f9
Verfallsdatum
01/01/0001