Product Owner - Group Booking

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.  

Accor Tech & Digital, jobs in the tech field where intelligence is above all human !

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. 

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences. 

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.  

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams. 

Here, your scope will know no boundaries; 

So join us and dare to make an impact on the world! 

Here is where your greatest challenge awaits you:

As a global leader in the hospitality industry, Accor is dedicated to delivering exceptional experiences for our guests while driving innovative solutions that meet the evolving demands of the market. One of the key areas identified for growth is managing group bookings (8 rooms & more) for hotel accommodations, particularly for B2B clients whose demand for a seamless and efficient group booking system presents a significant business opportunity.

Accor is looking for an experienced Product Owner (5years +) to play a vital role in shaping the vision and strategy for the group booking product. The individual will be responsible for understanding the full booking journey—from hotel configuration and availability management to integration with hotel management systems and the check-in process. Their insights and expertise will help streamline operations, ensure a frictionless experience for users, and drive revenue growth through enhanced service offerings. This key position is not only about delivering a product but also about transforming how groups experience their journey with Accor, ultimately contributing to our long-term success and growth in the industry.

Your mission:

• Vision Development: Define and communicate the product vision for the groups Hotel Booking System, ensuring alignment with overall business strategies and customer needs.
• End-to-End Journey Management: Gain a thorough understanding of the entire booking process, from hotel setup and configuration to the integration with hotel management systems and guest check-in procedures.
• Expertise on Room Blocks: Serve as the subject matter expert on group bookings, advising internal teams on best practices and strategies for room block management.
• Stakeholder Collaboration: Work closely with cross-functional teams, including other PO, engineering, and sales, to gather requirements, prioritize features, and ensure timely delivery of product enhancements.
• Opportunity Development: Identify and explore new business opportunities related to group bookings, including direct connectivity and reservation system’s evolutions
• Market Research: Conduct market research and competitive analysis to stay updated on industry trends and customer preferences.
• User Stories and Requirements: Write clear and actionable user stories detailed requirements that guide the development team.
• Testing and Quality Assurance: Ensure the product meets quality standards by participating in testing phases, gathering feedback, and implementing improvements based on user and stakeholder input.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.

And you?

• Knowledge of product management, with a strong technical understanding, including the ability to engage with development teams and comprehend API integrations as well as the technical challenges of website development.
• Strong customer focus and sensitivity to user needs.
• Excellent project management skills, with the ability to plan, organize, and prioritize effectively.
• Expertise in Agile methodologies (Scrum, Kanban) and associated tools (Jira, Confluence, etc.).
• Ability to anticipate risks and propose proactive solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with the ability to translate data into actionable insights.
• Fluency in both French and English, both written and spoken.

Accor dares to impact:  

- the world   

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.  

• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. 

- your career:   

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.  

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.  

- Specifically, at Accor Tech & Digital: 

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces. 

• Every Wednesday afternoon, dedicate your time to deep work and personal development. 

• Work in a multicultural and English-speaking environment. 

• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications. 

and also, 

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.  

• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).  

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.  

• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).  

• €10 meal vouchers.  

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.  

• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas. 

Your talent and motivation are our only selection criteria. 

We value the richness of the diverse nationalities, personalities, and professional backgrounds. 

We know how to adapt to the specific needs of our employees, including those with disabilities. 
We encourage all applications, regardless of gender, so go ahead and apply! 

Recruitment is all about people!    

Is this mission appealing to you? Apply, and we will offer you:  

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.  

2. An interview with the team manager responsible for the role you are interested in.   

3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.  

4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.  

5. A personalized feedback.  

#accortechdigital