- Teilzeit
- Festanstellung
- MERCURE
- Rooms
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Mercure Sydney Macquarie Park, Macquarie Park, Australia
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REF61216N
Part Time Hotel All-Rounder - Mercure Sydney Macquarie Park
Region
MEA SPAC
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.
Mercure Sydney Macquarie Park is located just 20-minutes from Sydney CBD via car or Sydnye's Metro network. Only a few minutes from major business parks, adjacent to Macquarie University Hospital and Macquarie University and Macquarie Shopping Centre.
The 120-room hotel combines modern comforts with a calming ambience, perfect for all travelers.
We are seeking an energetic and enthusiastic Part Time Hotel All-Rounder to work across our Front Office & Food & Beverage operations to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.
What will you be doing?
- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Shifts in Food & Beverage & Front Desk, a great chance to learn about hotel operations
- Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to making coffees and snacks in the cafe, preparing and delivering food and maintaining guest accounts
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Assisting our guests at our new self check in kiosks
- Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
Your Skills and experience include:
- Previous customer service experience, preferably in a Hotel environment
- Strong knowledge of computer systems including Microsoft Office and preferably in Opera
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
- Must have valid RSA (Responsible Service of Alcohol) or willingness to obtain one before starting
- Flexibility to work across a variety of shifts including morning, evenings and weekends.
What’s in it for you
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
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