Night Manager

Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries.  Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits!

We are currently seeking a dedicated and experienced Night Manager to lead our night operations at Ibis Sydney Darling Harbour. This is a full-time role, perfect for a hospitality professional who thrives in the overnight hours and has a passion for creating seamless guest experiences.

• Oversee nightly operations across all departments to ensure smooth functionality
• Manage guest relations and respond effectively to any complaints or issues
• Conduct night audits and ensure accurate financial reporting
• Perform regular safety and security checks throughout the property
• Support the front office with check-ins, check-outs, and guest requests
• Lead, motivate, and supervise the night team, including front office and security
• Coordinate with other departments to ensure guest satisfaction
• Respond swiftly to emergency situations such as fire alarms, medical incidents, or security concerns
• Ensure compliance with hotel policies, procedures, and safety regulations

• Proven experience in a similar hotel night management or supervisory role
• Strong leadership and team management capabilities
• Excellent problem-solving, interpersonal, and communication skills
• Proficient in hotel systems (e.g. Opera) and basic accounting for night audits
• Ability to remain calm, professional, and approachable under pressure
• Flexible availability to work night shifts, including weekends and public holidays
• Valid First Aid and RSA certifications are a plus

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Benefits Your Way:

• The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
• Terrific working environment in the beautiful Darling Harbour precinct
• Discounted Accommodation and F&B in Accor hotels worldwide