- Vollzeit
- Festanstellung
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Grosvenor Hotel Adelaide, Adelaide, Australia
__jobinformationwidget.freetext.ExternalReference__
REF50674B
Night Auditor - Full time - Grosvenor Hotel Adelaide
Region
MEA SPAC
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
- To ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
- Check that details of regular guests are updated using Guest History.
- Ensure all diary events, flags and specials are actioned.
- Check and pass on all guest mail, messages and parcels promptly.
- To liaise closely with Housekeeping on information relating to rooms and lost property.
- To be fully aware of daily worksheet and ensure this form is used.
- To ensure guest registration forms are completed correctly, then the computer is updated accordingly.
- Ensure all account postings are accurate and necessary paperwork produced.
- Ensure an accurate cashiering balance is performed at the completion of shifts.
- Ensure security procedures are maintained according to policy.
- Complete Express Check out envelopes.
- Ensure security boxes are maintained and run within security procedures.
- Report any safety hazards in the area.
- All complaints to be handled promptly and efficiently.
- Attend and participate in meetings and training sessions provided.
- Any other duties requested by the Night Manager.
- Ensure the correct welcome is given to all callers.
- Ensure the correct welcome is given to all guests.
- Complete all audit tasks as specified by the Night Auditors checklist.
- To answer, as promptly as possible, all incoming calls.
- Ensure reports are distributed.
- Ensure all cash and credit is handled with related paperwork.
- Process wake-up calls.
- Ensure necessary handover of information is passed on to the oncoming shift.
- Ensure any failures or inconsistencies noticed during shift are reported to the Night Manager.
- Demonstrate competency in all duties as required for the position as outlined in the relevant Award / Agreement / Contract.
- Follow property procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures and all other property policies and procedures as detailed in the employee handbook / department procedure manual / company policy manuals.
- Perform any other duties within the employee’s range of competence as required by management.
Knowledge and Experience
- Previous 1-2 years’ experience working in Front Office or hotel outlets.
- Computer literate, with particularly strong knowledge of MS Excel.
- Previous experience of working in a hotel Finance Department preferred.
- Understanding of the responsibilities of other areas within the Finance Department preferred.
Competencies
- Pride in ensuring the accuracy of work.
- Strong analytical skills.
- Excellent grooming standards.
- An ability to understand and navigate complex stakeholder environments.
- Strong focus and passion for hotel operations.
- Sound understanding of emerging trends in the industry.
- Demonstrated ability to coach, mentor, develop and inspire teams.
- Confident and articulate communication, negotiation, relationship and networking skills.
- Time management skills with the ability to multitask.
- Strong personal integrity.
- Entrepreneurial spirit with drive, ambition and high level of energy.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
- Role model in Accor values and Heartist culture.
You are the reason why we are a successful Hotel company. We have an array of benefits to thank you for your wonderful work such as staff discount systems known as ALL Heartists, Annual Service Recognition, Tenure Recognition and Living on Site Provisions for remote locations.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Preparation of South Indian Cuisine.Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.To supervise the assigned
Referenz
5957222e-7579-4c7c-ab66-0e21cbb14d09
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Kochi
Job-Kategorie
Culinary
Beschreibung
Key Responsibilities:Supervision of Stewarding Team:Lead, train, and manage a team of stewards and other kitchen staff.Delegate tasks to ensure efficient operation of the department.Monitor staff perf
Referenz
be2174ba-9d22-4364-b782-9d03ffb4c299
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Referenz
05ed854f-8f20-4bd9-a0ad-8cd6c5f921ee
Verfallsdatum
01/01/0001
Gehalt
Ort
Sofitel Bahrain Zallaq Thalassa sea & spa, Manama, Bahrain
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
SOFITEL
Job-Typ
Festanstellung
Locations
Manama
Job-Kategorie
Rooms
Beschreibung
Job Description To supervise the Housekeeping operations ensuring that the hotel standards and procedures are fully known and followed.To supervise that all designated rooms are prepared as per standa
Referenz
93556912-0c5e-4ec7-92b9-5cae304696ce
Verfallsdatum
01/01/0001
Gehalt
Ort
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
M GALLERY
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Rooms
Beschreibung
Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arri
Referenz
bbc6f622-0cb6-45bf-8bfb-30e1f7865f88
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Vertrieb und Marketing
Beschreibung
This is a unique opportunity to take a product which is already something to be proud of, and drive it forward in creative and industry leading ways.A dual property role, our Director of Revenue execu
Referenz
18c987f9-e89a-40fd-9610-4246b7bac5c4
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Aswan, Aswan, Egypt
Experience Level
Director
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Egypt
Job-Kategorie
Rooms
Beschreibung
DUTIES AND RESPONSIBILITIES MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERSLeading the direction and supervision of all Guest Services d
Referenz
ed118c23-c045-4483-829a-5528883cb0c7
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Food & Beverage
Beschreibung
F&B AttendantAs a F&B Attendant, you are responsible for :Ensure guest satisfaction.Maintain complete knowledge & deliver of all F&B services in accordance to hotel brand standards.Upsell and promote
Referenz
eb0c5565-86a9-4d05-8938-d5fc6a23eebc
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa & Mercure Kooddoo, Maldives
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Maldives
Job-Kategorie
Vertrieb und Marketing
Beschreibung
Cluster Reservation AgentAs a Cluster Reservation Agent, you are responsible for :Ensure guest reservation is in order for a flawless guest experience.Arrange itinerary, visas and activities for leisu
Referenz
2c2546c3-49da-4458-9b0e-dc44cba5b2b0
Verfallsdatum
01/01/0001
Gehalt
Ort
ibis Styles Mysuru, Mysuru, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
IBIS STYLES
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Culinary
Beschreibung
We are seeking a talented and passionate Commis 1 specializing in South Indian cuisine to join our culinary team in Mysuru, India. As a Commis 1, you will play a crucial role in supporting our kitchen
Referenz
2d44c870-4009-4d6c-a099-1801dc018b50
Verfallsdatum
01/01/0001