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Gurugram, India

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REF5109E

Manager Hotel Commercial Performance

Region

MEA SPAC


Company Description

We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . 

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.


Job Description

This position is responsible for leading the commercial activities for a portfolio of hotels in India & South Asia with the objective of ensuring each KPI is met within Accor program, standards and strategies.

  • Own and drive a portfolio of hotels assigned in achieving their commercial KPI’s. To lead hotel pre-opening critical path together with SMDL, GE, Revenue & Communications country leader. To develop commercial skills of hotel SMDL leaders. Analyze commercial result, propose action plans for improvement. Provide commercial guidance for operations leader as required. To manage specific commercial projects as assigned by the Commercial Head.
  • To own and drive a portfolio of hotels assigned in achieving their commercial KPI’s .
  • To optimize all relevant commercial opportunities (Sales, Digital, Marketing, Communications, Loyalty, GE, Distribution, Revenue).
  • Conducts regular commercial reviews with hotel teams, including structured commercial reviews and attendance at RevMax meetings.
  • Collaborates with country commercial expertise for specific activities.
  • Execute HUB & country-level commercial programs across India & South Asia.
  • Lead property commercial audits and support hotels with reviews and engagement sessions.
  • Develop commercial talent through workshops, reviews, and one-on-one coaching.
  • Manage loading of country-level room offers with the Digital Marketing team.
  • Support pre-opening hotels by validating business plans, ensuring completion of commercial tasks (TARS Kit & OTA Kit), and uploading contracts in Cvent.
  • Analyze commercial performance reports (EOM, DDR, STR, forecasts, campaigns, segmentation) and recommend improvement actions.

 


Qualifications

  • Bachelor’s Degree in Business Administration, Management, or Hospitality (Master’s preferred) and 3 years of relevant experience in the hotel industry.
  • Excellent Communication Skills.
  • Solid understanding of hotel operations and commercial functions

Additional Information

  • Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); good presentation and influencing skills.
  • Service-oriented with keen attention to detail.
  • Collaborative team player with strong interpersonal skills and the ability to work across diverse cultures.
  • Flexible and adaptable, with the ability to manage change and deliver results under dynamic conditions.
  • Demonstrated ability to work independently with initiative.
  • Highly motivated, energetic, and positive “can-do” attitude.

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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