- Vollzeit
- Festanstellung
- MERCURE
- Digital Products, IT, Data & Analytics
__jobinformationwidget.freetext.LocationText__
Mercure Serpong Alam Sutera, South Tangerang, Indonesia
__jobinformationwidget.freetext.ExternalReference__
REF69745M
IT Manager
Region
MEA SPAC
Mercure Serpong Alam Sutera
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure traveler.
Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment, and shopping experiences, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.
The IT Manager is responsible for the management, implementation, and usability of technology systems in the hotel. This role ensures that the IT infrastructure supports all hotel operations, including front office, housekeeping, accounting, food and beverage systems, reservations, and guest internet services. The IT Manager works closely with other department heads to meet their technology needs and resolve technical issues promptly.
Key Responsibilities:
Systems Management:
Oversee daily operation of all IT systems, including servers, networks, PMS (Property Management System), POS (Point of Sale), CRM, telephone systems, CCTV, and Wi-Fi.
Ensure system backups are performed regularly, and data integrity is maintained.
Support and Maintenance:
Provide technical support to hotel staff and ensure prompt resolution of IT issues.
Maintain IT hardware, including desktops, laptops, printers, routers, switches, and other peripheral devices.
Security and Compliance:
Implement cybersecurity measures to protect hotel systems and guest information.
Ensure compliance with data protection and privacy regulations.
Project Management:
Lead IT projects such as system upgrades, software implementations, or infrastructure improvements.
Coordinate with external vendors and service providers for support and procurement.
Budgeting and Procurement:
Plan and manage the IT budget.
Evaluate and recommend hardware/software for purchase in alignment with hotel's needs.
Training and Development:
Train staff on IT procedures, software use, and best practices.
Stay updated with current technology trends and recommend innovations.
Bachelor’s degree in Information Technology, Computer Science, or related field.
Minimum 3-5 years of experience in IT support or management, preferably in the hospitality industry.
Strong knowledge of hotel systems (e.g., Opera, Fidelio, MICROS, etc.) is an advantage.
Excellent problem-solving skills and customer service orientation.
Ability to manage multiple tasks and work under pressure.
Strong communication and interpersonal skills.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Seattle
Job-Kategorie
Culinary
Beschreibung
We are thrilled to present an exceptional opportunity to join our esteemed culinary team at the renowned Fairmont Olympic Hotel as a Cook I. As a Cook I, you will have the chance to showcase your culi
Referenz
11058e25-bfd4-4653-a11a-79979aa4f694
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Seattle
Job-Kategorie
Culinary
Beschreibung
We are thrilled to present an exceptional opportunity to join our esteemed culinary team at the renowned Fairmont Olympic Hotel as a Cook II. This is a full-time position, mainly working dinner servic
Referenz
18a0b790-975f-46e0-b251-93ad764e1167
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Seattle
Job-Kategorie
Food & Beverage
Beschreibung
Are you passionate about delivering exceptional service and ensuring a seamless restaurant operation? We are seeking a dedicated and motivated Full-Time F&B Supervisor to join our team at the Olympic
Referenz
8df0fccc-2827-4d44-a4f6-543eeefa0f40
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Teilzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Seattle
Job-Kategorie
Food & Beverage
Beschreibung
Olympic Bar, located in the lobby of the historic Fairmont Olympic Hotel, is seeking a dedicated and enthusiastic Casual Server to join our dynamic team during this holiday season and make our guests'
Referenz
c62565b4-fccd-4769-9634-23131e47c0d1
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Whistler
Job-Kategorie
Engineering & Wartung
Beschreibung
Maintenance TechnicianAt Fairmont Chateau Whistler, an exceptional guest experience begins even before check-in and extends throughout every stay. The organizational support that you will provide in t
Referenz
1164983b-8e04-421c-b608-6ccb67263050
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Whistler
Job-Kategorie
Rooms
Beschreibung
Linen Room Attendant / SeamsterOur Linen Room Attendant's are responsible for issuing and altering all staff uniforms, and are an integral part of our Heart of House at Fairmont Chateau Whistler.Start
Referenz
de294581-a6f1-450e-a4ba-14ecc07cb2e7
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Whistler
Job-Kategorie
Food & Beverage
Beschreibung
Portobello - Food & Beverage CaptainOur Portobello Captain will be responsible for assisting the Management Team with the daily outlet operation, maximizing service delivery in all areas of the depart
Referenz
b9ebf773-e078-427e-955e-ce7deea57207
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Cairo 6th of October, Cairo, Egypt
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
Cairo
Job-Kategorie
IT
Beschreibung
We are seeking a highly skilled and innovative IT Manager to join our team in the beautiful City Hotel. As a key member of our organization, you will report to the GM and assist in overseeing all aspe
Referenz
c6bdf270-cc10-4066-ba9b-d9d6a3ce6293
Verfallsdatum
01/01/0001
Gehalt
Ort
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
21C MUSEUM HOTELS
Job-Typ
Festanstellung
Locations
Cincinnati
Job-Kategorie
Rooms
Beschreibung
Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the ove
Referenz
5761e512-f75c-4842-a3f2-e22d8948293b
Verfallsdatum
01/01/0001
Gehalt
Ort
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Entry Level
Zeitplan der Arbeit
Vollzeit
Marken
FAIRMONT
Job-Typ
Festanstellung
Locations
Chicago
Job-Kategorie
Sales
Beschreibung
Event Services CoordinatorYou are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate wel
Referenz
9448188b-18d3-4ea3-9f56-0172af71018b
Verfallsdatum
01/01/0001