Houseperson

About Novotel Surfers Paradise…

Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining.  We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

#BELIMITLESS #workyourwayataccor #accor-careers-pacific #weareheartists

About the job…

At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Houseperson to join our diverse Housekeeping team, in a part-time role, minimum guarantee of 30 hours. Ideally you have previous experience in a similar role, in a hotel with 200+ rooms.

As part of the Housekeeping team you will be responsible for offering a quality customer service experience, as a Houseperson, you have experience in this role, you are guest orientated, support for the Room Attendants and Housekeeping team, you are able to multi-task and thrive in a busy environment, you are able to work with minimal supervision.

Key responsibilities:

• Attending to guest enquiries and requests in a timely manner
• Provide support for the Housekeeping team
• Transferring dirty linen and removing rubbish and recycling
• Safe handling and use of chemicals

About you…

To be successful in this role, you have a passion for the Hospitality Industry and are committed to delivering high levels of customer service, you will have unlimited work rights in Australia and will be available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per our business demands.

In return, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.

Experience:

• Previous Houseperson experience.  
• A can-do positive attitude & service with a smile  
• A keen eye for detail whilst having good time management skills 
• Excellent communication skills and comfortable to use a two way radio
• Excellent personal presentation
• Flexible in your availability to work on a rotating 7 day roster including weekends & school holiday’s (& overnight when required)
• Understanding of correct chemical usage & manual handling techniques to ensure safe work practices in this physical role
• MUST HOLD VALID AUSTRALIAN WORK RIGHTS, we are not offering sponsorship.

So, when will you be joining us?

The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
• Ongoing career and professional development opportunities
• A rewarding work environment
• Global discounts on hotel accommodation & Food and Beverage

What’s in it for you?

• Uniform provided and laundered
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurant’s
• A collaborative, vibrant culture
• Professional development opportunities
• ACCOR Career Milestone celebrations
• A reward and recognition program

What are you waiting for?  APPLY NOW!