Housekeeping Supervisor

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We are seeking an experienced and motivated Housekeeping Supervisor to join our team in AlUla, Saudi Arabia. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our establishment. This position offers an exciting opportunity to lead and inspire a team while contributing to the overall success of our hospitality operations.

• Oversee and coordinate daily housekeeping operations, ensuring efficient workflow and high-quality standards
• Lead, train, and motivate the housekeeping team to deliver exceptional service and maintain cleanliness throughout the property
• Conduct regular inspections of guest rooms, public areas, and facilities to ensure compliance with cleanliness standards and brand guidelines
• Manage inventory, supplies, and equipment, ensuring proper stock levels and cost-effective usage
• Collaborate with other departments to address guest needs and resolve issues promptly
• Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies
• Create and manage staff schedules, assigning tasks and responsibilities effectively
• Handle guest complaints and feedback professionally, taking appropriate action to ensure guest satisfaction
• Participate in the recruitment and onboarding of new housekeeping staff
• Maintain accurate records and reports related to housekeeping operations
• Stay updated on industry trends and best practices to continually improve housekeeping processes

• Proven experience as a Housekeeping Supervisor or in a similar role within the hospitality industry
• Strong leadership and team management skills, with the ability to motivate and inspire staff
• Excellent organizational and time management abilities
• Superior attention to detail and a commitment to maintaining high cleanliness standards
• Outstanding communication skills, both verbal and written
• Proficiency in problem-solving and decision-making
• Customer-focused mindset with a dedication to providing exceptional guest experiences
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
• Physical stamina to perform various tasks, including the ability to lift, pull, and push moderate weight
• Proficient computer skills, including knowledge of housekeeping management software
• Familiarity with inventory management and supply ordering processes
• Understanding of health and safety regulations in the hospitality industry
• Knowledge of local cultural norms and customs in AlUla, Saudi Arabia (preferred)
• High school diploma or equivalent; additional hospitality management education is a plus
• Fluency in English; knowledge of Arabic is highly advantageous

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus