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ibis Melbourne Hotel & Apartments, Melbourne, Australia

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REF68733I

Hotel All-Rounder

Region

MEA SPAC


Company Description

We are seeking an energetic and enthusiastic Hotel All-Rounder to work across our Front Office & Food & Beverage operations at Ibis Melbourne Hotel & Apartments.

Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne CBD and Queen Victoria Markets.


Job Description

 

  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Shifts in Food & Beverage & Front Desk
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Efficiently in serving food & beverage for restaurant and conference rooms
  • Breakfast service including buffet, and maintaining presentation of the restaurant

Qualifications

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Have a strong attention to detail
  • Are flexible and ready to work across a seven-day roster, including weekends and holidays
  • Knowledge of beverages including barista coffee, cocktails and wines to be able to maximise average spend
  • Ability to work in a fast paced environment, with attention to detail
  • RSA

Additional Information

  • What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Opportunity to develop your talent and grow within your property and across the world!

 

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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