GAIA PMO (F/M/X)

Accor, the world’s leading hotel operator and a European leader, is present in 110 countries with 5,700 hotels and over 800,000 rooms. Backed by a portfolio of more than 40 brands including Raffles, Fairmont, Sofitel, MGallery, Pullman, Swissotel, 25Hours, Mövenpick, Novotel, Mercure, Adagio, Mama Shelter, Tribe, Ibis, Ibis Styles, Ibis Budget, Greet, and Jo&Joe, Accor offers a wide range of services from luxury to economy. With 250,000 employees worldwide, the Group brings its expertise and know-how, acquired over more than 50 years, to its clients and partners.

The Accor Group aims to become the global leader in sustainable hospitality and is firmly committed to a sustainable transformation of its hotel portfolio. In response to environmental challenges and the evolving expectations of its clients and investors, Accor is significantly strengthening its Sustainable Performance department to place non-financial performance on par with financial performance in terms of quality and standards. To achieve this, the Group has allocated substantial resources to develop a non-financial reporting tool (Gaia 2.0) that enables the Group and its entities to manage non-financial performance and comply with the requirements of the CSRD (Corporate Sustainability Reporting Directive).

Reporting to the Gaia Global Process Owner, your role will be to implement the Gaia 2.0 roadmap and lead change management, communication, and interface with the project’s various stakeholders.

Your mission will include:

• Gathering, consolidating, and prioritizing functional evolution requests in close collaboration with the Global Process Owner by structuring the process of collecting needs from hotels and other stakeholders to optimize decision-making and arbitration for GAIA 2.0
• Collecting ESG data needs from Regions, Brands, and various departments within the Sustainability division
• Formalizing specifications for prioritized developments and improvements in the roadmap
• Leading change management: planning and implementing actions necessary to ensure users' proper adoption of new functionalities, particularly through training and support
• Planning and executing the GAIA 2.0 communication plan
• Keeping GAIA 2.0 knowledge management up to date and ensuring its dissemination
• Preparing and facilitating governance bodies and project-related meetings in collaboration with all stakeholders
• Managing the “commercial” aspect of the tool: developing and implementing, with regional and brand teams, the hotel billing strategy to ensure the product’s viability and profitability

With a Master's degree (Bac +5) from an engineering or business school, you are fluent in English and have:

• 2 to 3 years of experience in managing and deploying complex and international projects; initial experience in consulting is a plus
• Strong functional analysis skills to support decision-making (prioritization, arbitration)
• Excellent interpersonal skills and the ability to adapt to the regional cultures and specificities of Accor's organization, especially in regular interaction with the IT department
• The ability to implement change management plans
• An interest in sustainability issues and an understanding of non-financial data and its complexity

Position based in Issy-Les-Moulineaux (92) with the possibility of working remotely 2 days a week. Meal vouchers, volunteer day, soft mobility package.