- Vollzeit
- Befristung
- MOVENPICK
- Rooms
__jobinformationwidget.freetext.LocationText__
Mövenpick Hotel Amsterdam City Centre, Amsterdam, Netherlands
__jobinformationwidget.freetext.ExternalReference__
REF1284A
Front Office Supervisor
Region
Europe and North Africa
Dieses Stellenangebot ist nun abgelaufen. Bitte sehen Sie sich ähnliche Rollen unten an...
Please apply via our vacancy website: www.careersatmovenpickhotel.nl
Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.
You start every working day together with twenty national and international colleagues in our beautiful 4-star hotel located in Amsterdam. The team consists of young colleagues who are collegial and friendly towards each other. Despite the different nationalities, we can definitely speak of a close group of colleagues. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all.
Improving the processes in our hotel, training your colleagues, and making sure everything runs smoothly at the front office. You achieve that all colleagues have the right tools to make the stay of our guests a success. This is the challenge you are taking up as a frontoffice supervisor at a unique location in large hotel, and crazy event venue in Amsterdam. At Mövenpick we make moments, do you?
Be limitless
During your shift you make sure everything runs appropriately. You are the connecting link between the Front Office (Assistant) Manager, shiftleaders and all the receptionists. If a receptionist cannot solve a complaint or answer a question, you jump in to help. Moreover, you help your colleagues where necessary, although you do not always stand behind the front desk. You do make sure – together with the entire team – that everything goes according to plan and that you neatly hand over the shift to the colleagues who take over at the end of your shift. In this way “the reception” is always kept up to date with the stay of our guests. Administrative tasks are also on your plate, which include, processing and checking of payments, and preparing and carrying out two annual evaluations of the personnel. This you do together with the Front Office (Assistant) Manager. No limits to your abilities. In addition, you are:
- the supporter of the reception. Is it busy? Then you jump right in!;
- also the helping hand of all the receptionists, by being a mentor through your guidance and trainings;
- responsible for all administrative tasks involved in the front office.
This position has morning and afternoon shifts. The morning shift starts at 06:45 and the afternoon shift at 14:45, including a 15-minute handover at the start of each shift. The night shift is outsourced and is therefore not part of your duties.
“Guest satisfaction is not just our goal, it's our responsibility.” – Front Office manager Mövenpick
Don’t work. Do what you love instead
Thanks to your great sense of responsibility, you know what the team of receptionists need to fulfil their tasks. You notice when your colleagues are overflowed with work and when it is busy, and you keep a cool head. With your empathy, you make sure the guests have a good stay and that the reception is exceptionally helping them. This means that you also communicate with housekeeping, among others, if something extra is needed in a room. You know, therefore, who to contact to ensure good cooperation in the hotel for the best result for our guests. You must have:
- minimum of 2 years of experience as a receptionist in a hotel;
- preferably knowledge of the Opera IT system;
- fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.
We offer
Of course, we want you to have an optimal experience at Mövenpick. That’s why we are offering:
- a monthly gross salary of between €2.493 and €3.100 in accordance with scale 6 of the Collective Labour Agreement for the Dutch hospitality and catering industry;
- a contract of 38 hours per week;
- 25 leave days and time off for any overtime;
- extra day off during your birthday month;
- a travel allowance up to €200 per month, on the basis of the actual number of kilometres;
- a night-shift allowance of 20% and a Sunday allowance of 5%;
- pension contributions with the Horeca & Catering pension fund;
- national and international opportunities and (cross) training opportunities;
- a uniform, laundry service and meals;
- discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
- enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest Mövenpick Experience;
- recruitment bonus for a new colleague;
- 50% F&B discount at various hotels in Amsterdam;
- various staff outings.
This is the right time to say yes
Can you already imagine the happy faces of the guests when everything runs smoothly at the front desk? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions you can contact the HR Office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222.
If it is a match, you will be interviewed by a member of the HR department and the Front Office manager. Are you ready?
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern.
Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können.
Ähnliche Jobs
Gehalt
Ort
Anwar Al Madinah Mövenpick Hotel, Madinah, Saudi Arabia
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Madinah
Job-Kategorie
Rooms
Beschreibung
Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintai
Referenz
094b2bc8-36e6-43cc-8056-c414d451ff87
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Zurich Airport Messe, Zürich, Switzerland
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Berufseinsteiger
Locations
Zürich
Job-Kategorie
Food & Beverage
Beschreibung
Mitwirkung an der Entwicklung und Gestaltung des kulinarischen Angebots in den Bereichen Frühstück, Lunch und Dinner sowie im Bankett- und EventbereichKreative Mitgestaltung von Menüs und kulinarische
Referenz
aadc70f1-b6eb-4664-a8ae-906f67b85114
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Ahmedabad, Ahmedabad, India
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Ahmedabad
Job-Kategorie
Finanzen
Beschreibung
Oversee and coordinate the day-to-day activities of Accounts Payable.Investigate and resolve problems associated with processing of invoices and purchase orders.Maintain and administer Accounts Payabl
Referenz
2e854d53-7321-4705-a016-54bc6f56788d
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Zurich Airport Messe, Zürich, Switzerland
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Berufseinsteiger
Locations
Zürich
Job-Kategorie
Food & Beverage
Beschreibung
Gestaltung und Verantwortung für einen erstklassigen Service in den Bereichen Frühstück, Lunch, Dinner, Bar sowie auf unserer schönen TerrasseFührung des gesamten Service-TeamsBeratung und Empfehlung
Referenz
62d32bc3-19f8-4501-beaf-ef4a7ec21806
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Zurich Airport Messe, Zürich, Switzerland
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Berufseinsteiger
Locations
Zürich
Job-Kategorie
Food & Beverage
Beschreibung
Service am Gast in den Bereichen Frühstück, Lunch, Dinner, Bar sowie auf unserer schönen TerrasseUnterstützung bei der Führung des Service-Teams, insbesondere bei der Organisation und dem reibungslose
Referenz
06e4a07b-7256-447b-a2fc-4ac2271b617e
Verfallsdatum
01/01/0001
Gehalt
Ort
Mövenpick Doha, Doha, Qatar
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
MOVENPICK
Job-Typ
Festanstellung
Locations
Doha
Job-Kategorie
Culinary
Beschreibung
Scope and Objectives This position is responsible for training the juniors at the appointed section in preparing & delivering consistently high-quality food. Observing all standards as set by the hote
Referenz
cfd8603d-bd22-4fa1-820b-5a8e7f00036e
Verfallsdatum
01/01/0001
Gehalt
Ort
Pullman London St Pancras, London, United Kingdom
Experience Level
Executive
Zeitplan der Arbeit
Vollzeit
Marken
PULLMAN
Job-Typ
Festanstellung
Locations
London
Job-Kategorie
Vertrieb und Marketing
Beschreibung
We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, includi
Referenz
f965ad3e-27bc-4099-99e7-3b6c98c9b41c
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Goa Candolim, Candolim, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
NOVOTEL
Job-Typ
Festanstellung
Locations
Candolim
Job-Kategorie
Rooms
Beschreibung
Guest Service Associate-Housekeeping You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Referenz
851b353f-5802-4098-9663-46485712fa82
Verfallsdatum
01/01/0001
Gehalt
Ort
Grand Mercure Mysore, Mysuru, India
Experience Level
Mid-Senior Level
Zeitplan der Arbeit
Vollzeit
Marken
GRAND MERCURE
Job-Typ
Festanstellung
Locations
Mysuru
Job-Kategorie
Rooms
Beschreibung
We are seeking an enthusiastic and customer-focused Assistant Manager Front Office to join our team in Mysuru, India. As a key member of our front office leadership, you will play a crucial role in en
Referenz
9810700e-ed50-4168-aa6a-e559cacd9407
Verfallsdatum
01/01/0001
Gehalt
Ort
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Associate
Zeitplan der Arbeit
Vollzeit
Marken
ACCOR
Job-Typ
Festanstellung
Locations
Jaipur
Job-Kategorie
Rooms
Beschreibung
Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues.Check that all Front Office employees report t
Referenz
d988e6d7-997c-4022-bc30-a6ededbb4c59
Verfallsdatum
01/01/0001