Front Office Management Trainee

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Departmental Basics (Month 1–8)
Gain in-depth understanding of the department’s core functions, standard procedures, and service expectations by actively performing day-to-day operational tasks and supporting team activities.
Supervisory Training (Month 9–16)
Develop leadership capabilities by supervising team members, making informed operational decisions, and coordinating departmental activities to ensure smooth and efficient service delivery.
Assistant Manager (Month 17–24)
Execute Assistant Manager responsibilities with increasing autonomy, demonstrating sound judgment, strategic thinking, and the ability to lead operations and drive performance independently.

• Bachelor's degree in Hospitality Management or related field (strongly preferred)
• Minimum 1 year of experience in Front Office in the hospitality industry
• Proficiency in English (verbal, written, and reading)
• Advanced proficiency in Microsoft Office
• Exceptional customer service and interpersonal skills
• Strong problem-solving and decision-making abilities
• Excellent communication skills at all levels of the organization
• Thorough understanding of hotel operations and guest services
• Ability to work effectively in a multicultural environment
• Flexibility to work varying shifts, including weekends and holidays
• Strong attention to detail and organizational skills
• Ability to multitask and work efficiently under pressure
• Commitment to driving innovation and continuous improvement in guest services