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Swissôtel Al Maqam Makkah, Makkah, Saudi Arabia

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REF74046F

Front Office Coordinator

Region

MEA SPAC


Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram


Job Description

  • Coordinate and manage billing processes, including the preparation and reconciliation of invoices
  • Assist in tracking payments, processing transactions, and resolving billing discrepancies
  • Assist in night audits and reconciliation of group billings, meal allocations and checks.
  • Maintain accurate financial and client records in accordance with company policies
  • Provide front desk support, including greeting visitors, answering phones, and managing appointments
  • Liaise with internal departments to ensure seamless front office operations
  • Support financial reporting and assist with audits or financial reviews as needed

Qualifications

  • Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment
  • Strong understanding of billing, invoicing, and general financial procedures
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service
  • Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications
  • High attention to detail, accuracy, and organizational skills
  • Ability to multitask, prioritize responsibilities, and work efficiently under pressure
  • Professional appearance and demeanor with a customer-first mindset
  • Flexibility to work varied shifts, including weekends and holidays, as needed

Diversity & Inclusion bedeutet für Accor, alle Menschen willkommen zu heißen und ihre Unterschiede zu respektieren. Wir stellen ei der Ausweitung von Beschäftigungs- und Entwicklungsmöglichkeiten ausschließlich Qualitäten und Fähigkeiten den Vordergrund. Unser Ziel ist es, eine sinnvolle Beschäftigung, eine herzliche und einladende Kultur und hervorragende Arbeitsbedingungen zu bieten und die Entwicklung aller Menschen, einschließlich der Menschen mit Behinderungen, zu fördern. 

Zögere nicht, uns bei deiner Bewerbung deine besonderen Bedürfnisse mitzuteilen, damit wir diese berücksichtigen können. 

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